PATIENT / CALENDAR: Add a function so that, when booking through the patient file using the By Staff – Any option, only the services included in the scheduling rule are available for booking.

Affected user(s):
All staff members work at clinics that use scheduling rules and book appointments from the Appointment section within patient files.

Task affected:
When the user booking the appointment selects the By Staff – Any option, they cannot see which service(s) are included in the scheduling rule and are able to select any service they have access to.

Impact:

• Appointments being canceled

• Patients arriving at the wrong location

• Patients arriving in person when the health professional is working remotely that day

• Rescheduling requirements

• Health professionals needing to travel to the clinic unexpectedly, causing delays for other appointments

Current state:
When using the By Staff – Any option in patient files, there is no way to restrict booking to only the services included in the scheduling rule.

Competition consideration:
N/A