Affected user(s):
Users who have access to patient files and need to print or fax documents, but to hide sensitive information.
Task affected:
Hiding a patient’s personal information without having to manually redact each document.
Impact:
This situation occurs infrequently; however, there are cases where healthcare professionals must send their notes for evaluation and need to remove or conceal the patient’s personal information before sharing the document.
Current state:
Users must currently save the document(s) as a PDF and use a third-party program to redact or hide sensitive information. Alternatively, they may print the document and manually obscure the information, then scan and re-upload it in order to fax it if necessary. This process is time-consuming and increases the risk of error.
Competition consideration:
N/A