MYLE Direct: In ADMINISTRATION - Sites, add an option for automated fax confirmation to senders upon receipt in MYLE.

Affected users: Administrative staff, receptionists, and archivists responsible for managing incoming communications.

Task affected: The communication management workflow, specifically within the fax reception module.

Impact: Currently, the staff loses significant time manually acknowledging every incoming fax. Automating this process would eliminate redundant manual tasks, reduce phone inquiries from senders checking on receipt status, and ensure a faster, more professional feedback loop.

Current state: Clinics are manually sending a fax back to the sender for every document received to confirm successful transmission. There is no native automated trigger in MYLE to handle this acknowledgment.

Competition consideration: N/A