Affected users: All clinical users (doctors, therapists, and healthcare professionals) who document group sessions.
Task affected: Accessing and writing group notes from the Calendar module. Specifically, the data entry phase within the group note pop-up/interface.
Impact: High. Users report a loss of approximately 20 minutes per note/patient due to the restrictive interface. The small text boxes and the inability to insert templates and difficulty in copy-pasting text lead to significant frustration and potential for documentation errors.
Current state: Clinicians must work within tiny text fields, manually copy-paste content and struggle to align templates correctly.