Add a "Phone Number" column to the Recalls list in the Communication tab

Affected users: Medical Office Administrators (MOAs) and administrative staff responsible for managing patient follow-ups and recalls.

Task affected: Navigating to the Communication module, specifically within the Recalls section.

Impact: Currently, staff must manually open each individual patient profile or recall entry to retrieve a phone number before making a call. This adds some friction to the workflow, resulting in a loss of several seconds per patient. Given the high volume of daily recalls to process, this inefficiency leads to cumulative productivity loss and increases the administrative burden.

Current state: Users are forced to open the patient's record or the recall itself every time to find a contact number. There is no way to see phone information directly from the main Recalls list view.

Competition consideration: Streamlining outbound communication by displaying primary contact information within recall or task lists is a standard efficiency feature in clinic management software.