Myle Customer Ideas Portal
Affected users: Primarily MOAs (Medical Office Assistants) and administrative staff responsible for billing and attendance validation.
Task affected: Calendar module. Specifically, the workflow involves generating proof of attendance (consultation attestation) for multiple appointments over a specific period (day, week, or month).
Impact: High administrative burden. Staff currently lose significant time when they have to provide certificates for a series of appointments. For a full month of consultations, this manual process is prone to oversight and is highly inefficient.
Current state: Users must manually open every single "Completed" appointment individually to print the attestation. There is currently no native functionality to select multiple appointments or a date range for batch generation.
Competition consideration: They mentioned that this option was in their previous EMR, but no name was given.
