Affected users: All clinic staff members who book or manage appointments, including administrative staff (MOAs), nurses, and physicians.
Task affected: Within the MYLE Calendar/Appointment booking interface, users need a selectable option (similar to the existing COVID-19 questionnaire) to trigger and send an Ebola screening questionnaire to the patient. This questionnaire should be sent via email notifications and be available in the patient portal for the patient to complete prior to their visit.
Impact: In the event of an Ebola outbreak, this screening would become mandatory for all medical visits. Without an automated, integrated option to trigger this specific questionnaire during booking, clinics face a major biosafety risk and a lack of standardized pre-visit screening data.
Current state: There is currently no workaround available within MYLE. The clinic does not have an external PDF or automated system to dispatch this specific questionnaire to patients during the appointment creation workflow.