Affected users: All MYLE users (healthcare professionals, clinic managers, MOA, and administrators).
Task affected: Printing or exporting patient records/files from the "Print Files" section in the MYLE patient chart.
Impact: High manual workload and increased risk of privacy/PHI (Protected Health Information) leaks when exporting patient data for external AI analysis tools.
Current state: Users currently have to export files manually and redact confidential information (such as patient name and identifiers) line by line using external software or physical masking.