Affected users: Healthcare Professionals (specifically Registered Clinical Counsellors).
Task affected: Configuring user profile details in the Practice Information section (Title and Organization fields).
Impact: Occurs during profile creation or updates for BC-based counsellors. Without the exact title and organization (BCACC), the user's professional designation is inaccurately represented in the EMR.
Current state: Users are forced to leave the organization field empty and select "Other professions" as their title, which lacks precision and professional accuracy.