Myle Customer Ideas Portal
We would like to be able to see more detailed information on the user logs (Admin > Logs) to make it easier for a clinic to be able to find the information they need.
Some things that we'd like to see in the logs:
Which users are logging into MYLE and when. (Login timestamps)
Be able to see when a new note was created on a patient file and by who.
Additionally, be able to filter by:
A user (to see all notes they created/modified/deleted)
A patient (to see all notes created/modified/deleted for that patient)
Additionally, a similar function (or perhaps the same) but for ALL information in the patients file: i.e demographics (pharmacy, contacts/relationships, addresses, etc)
Need this for October for Nucleus and for PCFSA as well.
cmbromont would like to add to this, a request to add in Logs, a searchable Action, Deconnection/Close session.
Client needs to be able to prove/show compliance with Loi 25 and right now they can only see when someone logs in, not when they log out.
The archived department from CISSS Lanaudière also requested an improvement of the Logs; to have more details of the actions (ex.: exactly which form or document was accessed in a patient's file) and to also be able to print the Logs.
Thank you for your email! This is an auto response to confirm that I have
received it.
- For *urgent questions* about MYLE, or to r*eport an issue*, please
contact our support team at *1-855-633-3271. *We have staff available
24/7 ready to help with any question or concern you may have. Hold times
are often less than 10 minutes, so you will more than likely be able to
have your issue resolved before I have a chance to respond to your email.
- For questions such as *"How do I do this?"* within MYLE, *please refer
to **MYLE Help*
and
search for the item you wish to know how to do, as you may be able to find
the answer yourself before I have a chance to respond.
- For *non-urgent questions* about MYLE or *requests to add or change a
form*, please *email our support team at **support@medfarsolutions.com*
* and CC me.* I'll be sure to follow up
with the request.
Note that while I do try to assist as quickly as I can, I may be onsite or
offline, so please allow me 1-3 business days to reply to your request.
If you've emailed me about something else, rest assured that I will respond
as soon as I can!
Thank you once again!
*This is an automated response.*