It is believed some laboratories share results in a format that allows for copy/paste, while some others don’t (eg. Hôpital St-Jérôme). Physicians working in clinics in proximity of such labs have to type most of their imported results.
A bug was also encountered with Denis where highlighting was possible, but the selection did not paste into the note. However, it worked when the PDF was in ‘print preview’.
While some physicians will only refer to the result. Most will take the time to type the result and the imaging summary. This makes them waste significant time.