Web fax - Suggest patient's favorite clinician when faxing
– Affected user(s): Anyone who wants to fax something to a patient's favorite clinician – Task affected: Outbound fax – Impact : Would save time – Current state Users must look for the clinician manually
RAMQ enrolments - Show doctor's CMQ practice number in the patient's banner
– Affected user(s): Everyone – Task affected: Checking who a patient is enrolled with – Impact : Would save users form having to check on CMQ website – Current state Users must check on CMQ website
Scheduling - Prevent employees from giving appointments in a scheduling rule
Client wants some appointments to only be available on the HUB. She wants to be able to "block" appointment slots so that employees can't give patients appointments in these slots – Affected user(s): MOAs who schedule appointments – Task affected:...
Let the patient cancel their appointment in the notification of the 48h reminder
Clinic beaubienmd would like to have the option to allow patients to cancel their appointments on the 48h notification and not only on the 72h one. Because sometimes patients call the clinic to cancel an appointment, and they cannot reach anyone b...
Choice of country when creating a new patient file
Choice of countries limited to: Canada, Mexico, USA, Colombia. It makes the task of creating patient from other countries profiles difficult and inaccurate. The client asks for a drop-down menu or a blank space to enter the data manually.
Ability to see the patient portal as seen by the patient
– Affected user(s): clinic users. – Task affected: The client would like to be able to see the same view as the patient. – Impact : The client will be able to check and confirm what the patient is reporting about the portal. – Current state N/A.
Ability to view all availabilities when booking from the patient file
– Affected user(s): clinic users – Task affected: The customer wanted the patient file to show more than two availabilities for appointments that are visible on the portal. – Impact : when scheduling – Current state The customer has to check in th...
A pop up to warn a user if he is adding written notes to a patient file that has them already to prevent doubles.
Prevents having the same written notes scanned more than once, and therefore prevents having doubles of the same notes in a patient file. Would save clinic staff some time.