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MYLE Portail Patient / Patient Portal

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Post-visit questionnaire

Integrating a patient satisfaction survey into Myle?
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 1 Received

Patient Portal / Appointments : Always display the Site name in the Location tab, even if there is no availabilities and then display the message "No availabilities" only in the next step,

Affected user(s): Patients – Task affected: Patient Portal, when the patient is trying to book a new appointment – Impact : It will be clearer when the site name shows in the Location tab, and the No availabilities message shows in the Practitione...
Guest about 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

Patient Portal - Show "Cancelled" Next to Cancelled Appointments for Easier Visibility

Currently, in the patient portal, cancelled appointments show in red. However, this is not enough information for the patient to know that the appointment has been cancelled. Clinics have requested that the word "Cancelled" shows next to the appoi...
Guest almost 2 years ago in MYLE Portail Patient / Patient Portal 1 Received

Be able to add a patient file in section Access Rights even if the main portal account is inactive

– Affected user(s): Treating staff taking care of sending portal account activation email – Task affected: adding a patient file in section Access Rights – Impact : They can forget to add the patient file in access rights if the patient file does ...
Guest 10 months ago in MYLE Portail Patient / Patient Portal 0 Received

Being able to control the order in which the services will appear when patient are booking appointments from the portal

Affected user(s): Administrators Task affected: Managing online booking Impact: It would be helpful for the clinic to be able to decide which service appears first when a patient is booking an appointment from the portal, so they can the most comm...
Guest 3 months ago in MYLE Portail Patient / Patient Portal 0 Received

Enable SMS Notifications for Portal Document Sharing

Develop functionality to allow notifications related to document sharing (and potentially other portal activities) to be sent via SMS to a user's registered phone number, in addition to email.
Guest 4 months ago in MYLE Portail Patient / Patient Portal 0 Received

Language selected byt the patient in the portal must be the notification's language

When the patient is connecting to the portal he can choose between 3 languages. The notifications after that (creatinns, appointments...) do not respect the selected language. Everything is in french. The MOA has to go back to the patient's profil...
Nicolas Tuil 12 months ago in MYLE Portail Patient / Patient Portal 0 Received

Patient portal: Making the address as a mandatory field

To make the address a "required" field while patient are registering through the portal
Guest 4 months ago in MYLE Portail Patient / Patient Portal 0 Received

Remove the parent access right to portal account of their children

– Affected user(s): the MOAs, doctors, etc – Task affected: When removing the access right of a portal account – Impact : the clinic requires that as soon as a child reaches the age of 14, his or her parents no longer have access to his or her por...
Guest about 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Being able to share multiple documents at the same time

Portal: Being able to share multiple documents at the same time by Portal using the printer icon on the top right side of patient files
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received