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MYLE Portail Patient / Patient Portal

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PORTAL - Visual modification of appointment booking process

Requested by: Dr. Jaron Easterbrook - threecedars Request: add a horizontal line between appointment types in the Portal OR (preferably) vertically align to the top of the page. Reason: With the “button” vertically centred next to the description ...
Guest 7 months ago in MYLE Portail Patient / Patient Portal 0 Received

Ability to hide clinician name in documents / messages shared on portal

– Affected user(s): All users with ability to communicate with patients over the portal and share documents / messages . – Task affected: Sharing documents on portal. – Impact : Privacy and personal information. – Current state Some patients are s...
Guest over 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

ADMINISTRATION and PORTAL: Add option "unable appointments for patients with expired RAMQ card" in the section "Info in portal" of sites or in the parameters of the services under the "Available on the portal" option

Patients with an expired, non-renewed RAMQ card have the option of booking appointments via their portal, and this is problematic for the following reason: When a patient hasn't renewed their RAMQ, they usually have to pay for their consultation, ...
Guest 10 months ago in MYLE Portail Patient / Patient Portal 0 Received

Add the ability in MYLE to remove expired Portal requests from a patient file

– Affected user(s): Support staff, clerical staff, administration – Task affected: Linking patient file to portal accounts. – Impact : Being able to remove the flag themselves would give the user more autonomy in MYLE – Current state: Presently, w...
Guest almost 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Restrict the appointment for patient to have access only to the service offered by their assigned doctors

The customer wishes to restrict the booking of appointments for patients. Patients should only see in their portal the services to be booked by the doctors who have been allocated to them. They do not want the patients to have access to the appo...
Guest 11 months ago in MYLE Portail Patient / Patient Portal 0 Received

Give users ability to display calendar events to patients on the MYLE Patient Portal

– Affected user(s): Every user – Task affected: Letting patients know that a time slot is blocked – Impact : Patients could be made aware, when they try to book an appointment, that the clinician is on holiday, for example. – Current state Users e...
Guest 12 months ago in MYLE Portail Patient / Patient Portal 0 Received

Protecting Privacy: Allowing Patients to Control Information Visibility in the Portal

– Affected user(s): Patients using the Willingdon Green Medical patient portal. – Task affected: Viewing and managing personal information within the patient portal. – Impact: Enhances patient privacy by allowing them to control which per...
Guest 12 months ago in MYLE Portail Patient / Patient Portal 0 Received

PORTAL: Inform users if there's a Portal account with the same email address than the one in the patient file

User would like to have a red message next to the Portal icon in patient file if there's already a Portal account associated to the email address of the patient and the file is not linked. The user should know right from the start that an account ...
Guest about 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

Clinic receiving a notification to confirm if the activation email for the patient portal has been delivered to the email inbox

When the activation email is sent by the clinic, the treating staff cannot know if the email has been delivered to the email inbox unless the patient mentioned it. The client would like to receive a message or notification to confirm that the emai...
Guest about 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

Patient portal - Select multiple documents and send to patient portal

Make it possible to select several documents to send in a single transmission, rather than having to send a multitude of transmissions.
Guest about 1 year ago in MYLE Portail Patient / Patient Portal 0 Received