Give users ability to display calendar events to patients on the MYLE Patient Portal
– Affected user(s): Every user – Task affected: Letting patients know that a time slot is blocked – Impact : Patients could be made aware, when they try to book an appointment, that the clinician is on holiday, for example. – Current state Users e...
Protecting Privacy: Allowing Patients to Control Information Visibility in the Portal
– Affected user(s):
Patients using the Willingdon Green Medical patient portal.
– Task affected:
Viewing and managing personal information within the patient portal.
– Impact:
Enhances patient privacy by allowing them to control which per...
PORTAL: Inform users if there's a Portal account with the same email address than the one in the patient file
User would like to have a red message next to the Portal icon in patient file if there's already a Portal account associated to the email address of the patient and the file is not linked. The user should know right from the start that an account ...
Clinic receiving a notification to confirm if the activation email for the patient portal has been delivered to the email inbox
When the activation email is sent by the clinic, the treating staff cannot know if the email has been delivered to the email inbox unless the patient mentioned it. The client would like to receive a message or notification to confirm that the emai...
The idea is that in addition to sending a message to the portal, the physician can request the patient to book an appointment. This status would be tracked until the patient books the appointment through the portal, to ensure that important appoin...
They would prefer that the patient can't see the time allowed for their appointment when booking it online from the Portal. It happens that some patient insisit on spending the exact amount of time with th doctor even though he feels it is not nec...
The no availability message when booking through the portal
When booking appointments through the portal, it would it better to have "currently no availability" instead of the entire week's dates marked as not available. The client has appointments that open every day online so people are not likely to go ...
Mme. Hélène Lalumière would benefit from it since they have phone followups to do but not at the specific appointment time, so they would like to have those appointments not have a time slot.
Clinic Site adress/# independant from portal for privacy esp Telemed services
Client wishes to edit what the patient sees when taking appointment online with her (Full Telemed clinic). Right now what shows in the portal, is whatever is in Admin>Site, as is the case for forms, prescription, consultation req etc. The optio...