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MYLE Kiosque / Kiosk

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KIosk - Increase the duration of a session or make it permanent

Users would like the duration of a Kiosk session to be longer than 24 hours and some would like the session to be permanent so they won't need to login everyday before the clinic opens.
Guest 12 months ago in MYLE Kiosque / Kiosk 0 Received

KIOSK - Change wording of the directory

In French: would like for "prochain" to replace "suivant" because patients get mixed up and click on "quitter" instead.
Guest almost 2 years ago in MYLE Kiosque / Kiosk 0 Received

Kiosk: add Canada Post directory when patients change address

When patients change their address on the Kiosk, they often make mistakes and it's very long. A clinic suggested adding the Canada Post directory so that patients could select from list when they start typing their address.
Guest over 1 year ago in MYLE Kiosque / Kiosk 0 Received

Request from CMME: Kiosk related - In the "Sites" section of the Kiosk environment, when the user needs to select a site, they should be able to see the full name of the site

– Affected user(s): Users in charge of setting the Kiosk in the morning – Task affected: See the full name of the sites – Impact : Users can't see the full names of the sites, which can lead to mistakes, especially if multiple sites have similar s...
Guest 7 months ago in MYLE Kiosque / Kiosk 0 Received

Request from CMME: Kiosk related - Being able to manage the configurations of each Kiosk remotely (from another device) while they are connected in the terminals

– Affected user(s): Admins and other users in charge of setting up the Kiosk – Task affected: Easily modify the settings of the Kiosk – Impact : Time taken to modify the settings of the Kiosk – Current state : Users must visit the reception to clo...
Guest 7 months ago in MYLE Kiosque / Kiosk 0 Received

Request from CMME: Kiosk related - In ADMINISTRATION, under the Sites section, add an option to change the appointment status that the Kiosk sets by default when the patient checks in

– Affected user(s): Admins – Task affected: Using the Kiosk and modifying the status of appointments – Impact: This request is essential for the use of the Kiosk, as all patients are triaged at the CMME. Nurses need to differentiate between patien...
Guest 7 months ago in MYLE Kiosque / Kiosk 0 Received

Modifier le statut "Triage complété" pour qu'il ne cache pas les rendez-vous sur la borne d'enregistrement

Affected user(s) : Ce problème affecte principalement les infirmières qui travaillent à distance (ex. "kbeaudoin") ainsi que les patients qui utilisent la borne d'enregistrement. Il est rencontré par toutes les infirmières qui effectuent le triage...
Guest 7 months ago in MYLE Kiosque / Kiosk 0 Received

Kiosk: Be able to deactivate the "Maximum interval between confirmed appointments" and "Registration delay" options in the Settings section of the Kiosk configurations

– Affected user(s): Receptionist – Task affected: Confirm a patient's presence using the Kiosk if they show up more than 55 min in advance or if they have multiple appointments that day with more than 60 min between them. – Impact : Secr...
Guest 9 months ago in MYLE Kiosque / Kiosk 0 Received

KIOSK: Add an option to allow users or the Medfar support team to modify the message when an error occurs

KIOSK: When an error happens or the system can find an appointment using the patient's information after they scan their health card, there's a message that shows up saying "Please go see the receptionist". User who don't have a receptionist would...
Guest over 1 year ago in MYLE Kiosque / Kiosk 0 Received

Kiosk - Remove the "Exist" step during the registration of a patient

Request to make to optimize patient registration via the Kiosk. Currently, patient registration is a 4-step process. Detect RAMQ card Next Confirm Exit Users who like to eliminate the 4th step and have the terminal return to the home page after co...
Guest 11 months ago in MYLE Kiosque / Kiosk 0 Received