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Soutient administratif / MOA

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FAX DIRECTORY: Add option of PHONE NUMBER to the creation / modification of Professional type of entries.

Currently: We can add a phone number when we link an establishment to the Professional's entry in the directory, but we do not have a direct option to add only the phone number. Improvement idea: Add a section specific to the phone number in the P...
Guest about 1 year ago in Soutient administratif / MOA 0 Received

DOCUMENTS: Ability to delete a file (attachment) from a document after the document has been attached.

Currently: Users can move the documents from the patients file to a test file / '' trash '' file in their environment. Admin users can revoke the approbation to edit necessary items without needing the help of Support. With that said, we cannot re...
Guest about 1 year ago in Soutient administratif / MOA 0 Received

Be able to save the column width in a list so it stays like that

The administrative agent put all of the columns in a list to her preferred width, and when she changes to the next page, the width of the column does not save
Guest 7 months ago in Soutient administratif / MOA 0 Received

Billing tab - Public billing: users would like to able to access payment requests up until 18 months prior to the search date.

Mrs Jayleen Sharma would like to be able to access payment requests for public billing, up until 18 months prior to the date on which she is doing her search. She explains that the MSP lets them access this information for up to 18 months after a ...
Guest 7 months ago in Soutient administratif / MOA 0 Received

Notifications - Send patient a message after their consultation

– Affected user(s): Patients more than anyone else – Task affected: Communicating info to patients – Impact : Patients could be communicated info automatically – Current state Clinic must communicate info manually after appointments – Competition ...
Guest about 1 year ago in Soutient administratif / MOA 1 Received

SCHEDULING: Limit access to the 'Schedule Creation' section with a new permission in ADMINISTRATION

Affected user(s): Admins who need to monitor templates in SCHEDULING. Users responsible for creating schedules. Task affected: Monitoring templates to ensure they are not changed or deleted by mistake or without permission. Impact: Access to SCHED...
Guest 8 months ago in Soutient administratif / MOA 0 Received

Administration>Logs: Ability to monitor modifications made to services, scheduling rules and schedule templates.

Mr. Daniel Junior Baucicaut would like to have the ability to monitor modifications to services, scheduling rules and schedule templates. This would help him identify users that are not using scheduling to correct way and need to change their prac...
Guest 8 months ago in Soutient administratif / MOA 0 Received

Private billing module: create bill from exam request

In private clinics, Drs will prescribe a test with various elements in them, so they complete a form or a request. The secretary takes this request and makes the bill from there, which causes a lot of mistakes.
Guest almost 2 years ago in Soutient administratif / MOA 0 Received

Ability to copy quickly the health card number and other patient information

As I created a google meet meeting, I noticed a little button (copy) which could be very practical for clerical staff transposed to MYLE (see pic) When you want to create a form, search for a patient in an external search as Bonjour Santé, RAMQ pr...
Nicolas Tuil about 3 years ago in Soutient administratif / MOA 0 In Review

In the menu Correspondence : Add "Other" the to the list

To avoid note creations, the Clerical staff update very Often The History / Correspondence tab in the patient file. Actually ,the list is limited to : Contacted Not reached Left a message Appointment booked Letter sent 1st call 2nd call 3rd call A...
Nicolas Tuil about 3 years ago in Soutient administratif / MOA 0 In Review