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Soutient administratif / MOA

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[Fax Directory] Specialty - Broader options of titles under the Other Profession section (Teacher, Ressource Teacher, Social Worker)

Affected user(s): Requested by Stephanie Michaud, MOA. Would mostly affect the administrative personnel of clinics. This would affect mostly administrative personnel from clinics that work in social settings Task affected: This refers to the creat...
Guest about 2 months ago in Soutient administratif / MOA 0 Received

Be able to add events in scheduling template

– Affected user(s): Clinics admin, calendar administrator or MOA – Task affected: When MOA or admin, manage clinician calendar and should add recuring events. They manage this part in "Scheduling" section – Impact : Everytime an MOA or admin shoul...
Guest 6 months ago in Soutient administratif / MOA 0 Received

Ability to change the recipient fax number in case of failed transmission

Actually, in the Portfolio / Failed faxes section, we just give the possibility to resend the fax at the same number. In the eventuallity of a WRONG NUMBER, it's not easy to change the recipient number from here. It is necessary to go back to the ...
Nicolas Tuil about 3 years ago in Soutient administratif / MOA 2 In consideration - Pending Scope Review

FAX WEB - Ability to see the fax status in Print File and in Document tab

Currently: users are enjoying the fax status update in the notes Improvement idea: Add this feature to the Print File section as well as in the Document tab Requested by: Jennifer Emmerson - themarkmedical
Guest 8 months ago in Soutient administratif / MOA 0 Received

Portfolio>Portal>Pending items: display patients email addresses in list

Mrs Lucie Comtois, would like it to be easy to extract a list of emails addresses of all patients who have pending items on their portal account. This would permit them to send mass reminder emails.
Guest 4 months ago in Soutient administratif / MOA 0 Received

To send a notification reminder 24h before the appointment even if the patient has confirmed his appointment avant le rdv même si le rdv est confirmé par le patient

Mme Chantal Gayotte de GMF Du Sommet. Patients sometimes forget their appointments, if they confirmed it 72h or 48h before She would appreciate it if a notification reminder could be sent 24h before the appointment , whether the appoint is confirm...
Guest about 2 years ago in Soutient administratif / MOA 1 Received

Being able to sort by the column 'Billed to' in the Receivables section of the Billing tab

Affected user(s): MOAs Task affected: Treating receivables and contacted insurance company Impact: It would be helpful for the task of the MOA to be able to sort this column, so she can first deal with insurance company. Current state: There is no...
Guest 2 months ago in Soutient administratif / MOA 0 Received

Add sent faxes to History section of Patient chart

Reported by: Jean-Sébastien Portugais Currently: Sent faxes are only seen in Portfolio tab Recommendation: Add the sent faxes relative to the patient to their History section.
Guest about 1 year ago in Soutient administratif / MOA 0 Received

MYLE DIRECT - Add a fax directory to the ''return to sender'' option

The return to sender option in MYLE Direct puts the fax number of the sender. However, with the increasing number of eFax and IP addresses, a lot of the fax numbers received from senders are not the actual ones of the sender. Therefore, users have...
Guest 4 months ago in Soutient administratif / MOA 0 Received

Web fax directory - Users would like to be able to access professionnal titles from other provinces than the one they are situated in when adding or modifiying an entry.

Mme Masse would like to able to access professional organizations from Ontario when adding entries to the web fax directory. This would be especially usefull for them as the clinic is situated near the border between Quebec and Ontario, therefore ...
Guest 5 months ago in Soutient administratif / MOA 0 Received