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Soutient administratif / MOA

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Ability to change Subject of appointment booked on Portal through Patient file

Client wishes to be able to modify the Subject field of an appointment in patient file section (see attached) as currently it is greyed out. That same appointment; you can actually change the subject from the Calendar though but from patient file ...
Guest 2 months ago in Soutient administratif / MOA 0 Received

Patient file > Document > Attachment > Drag &drop document to MYE

Affected user(s): Every user trying to attach a document in the patient file Task affected: Documents >Attachment Impact: Saving time Current state: Click on Attach document Search for the document in the computer Competition consideration: Dra...
Guest 2 months ago in Soutient administratif / MOA 0 Received

[NOTIFICATIONS] SMS confirmations - Modify the behaviour so that Reply 1 to confirm, Reply 2 to cancel is possible

Affected user(s): Reported by Tammy Paquette from oceanside Would affect all clerical personnel in a minor way. Only specifically for patients who do not trust the link in the SMS Task affected: When confirming appointments via SMS, patients have ...
Guest 5 months ago in Soutient administratif / MOA 0 Received

Mass cancellation of appointments

Affected user(s): Clerical Staff Task affected: MYLE Calendar, Cancelling Appointments Impact: Depends on the provider, having to cancel appointments is common (~1-2 times a week, save ~5-7 minutes) Current state: Currently, Clerical staff go into...
Andréa McDougall about 3 years ago in Soutient administratif / MOA 0 In Development

Indexing tool - Make 'Responsible Provider' field mandatory

The admin from GMF Lévis-les-Rivières believes not having to enter data in the 'Responsible Provider' field poses a great risk to patient safety. She mentioned one time when a patient had an abnormal mammography, and the MOA forgot to tag a physic...
Guest over 2 years ago in Soutient administratif / MOA 2 Received

Add patient's pharmacy as a field to be verified by patients when signing at the kiosk.

Souvent, quand les patients passent à la borne leurs pharmacies ne sont pas à jour et les médecins perdent du temps à faxer au mauvais endroit... et c'est souvent le personnel de soutien qui doit reprendre le travail afin de corriger la situation....
Guest about 1 year ago in Soutient administratif / MOA 0 Received

Add box identifier 1 when creating patient file

Specialists who use MYLE in hospitals often do not have an integration with the patient index, so they have to create each patient file manually. The identifier 1 always has to be documented because it is the file number for the archives. The curr...
Guest over 1 year ago in Soutient administratif / MOA 0 Received

Add the ability to add memo to multiple patient files at once

Client has a list of patients that they wish to add a memo to, but as MYLE is now, the only way to add a memo is 1 by 1. This can be time consuming, and there is also currently no dev request that can be submitted for this.
Guest 3 months ago in Soutient administratif / MOA 0 Received

Patient portal: Warning message when a patient cancel an appointment to contact the clinic to reschedule

– Affected user(s): MOAs – Task affected: Appointment cancellation function in the patient portal. – Impact : The client would like to add an automatic warning message to patients when they cancel an appointment. The warning message would be perso...
Guest 3 months ago in Soutient administratif / MOA 0 Received

The drop-down list : to have all the choices displayed instead of 12 suggestions

– Affected user(s): All users, as the drop-down list is located in many places in MYLE – Task affected: Every place in MYLE with a drop-down list : Documents/Description, When Creating an appointment/Services, Patient Profile/Clinician/Add an Inte...
Guest 9 months ago in Soutient administratif / MOA 0 Received