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Soutient administratif / MOA

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Add patient's pharmacy as a field to be verified by patients when signing at the kiosk.

Souvent, quand les patients passent à la borne leurs pharmacies ne sont pas à jour et les médecins perdent du temps à faxer au mauvais endroit... et c'est souvent le personnel de soutien qui doit reprendre le travail afin de corriger la situation....
Guest about 1 year ago in Soutient administratif / MOA 0 Received

Have the option to remove the time filter in the Payment Request Status' filters of the Billing Tab

Affected user(s): MoAs Task affected: Viewing the public billing for the day Impact: It would make the experience more user-friendly Current state: Users need to input a time range next to the end date, and it automatically puts it on 00:00. 'Save...
Guest 3 months ago in Soutient administratif / MOA 0 Received

[Fax Directory] Specialty - Broader options of titles under the Other Profession section (Teacher, Ressource Teacher, Social Worker)

Affected user(s): Requested by Stephanie Michaud, MOA. Would mostly affect the administrative personnel of clinics. This would affect mostly administrative personnel from clinics that work in social settings Task affected: This refers to the creat...
Guest 3 months ago in Soutient administratif / MOA 0 Received

[NOTIFICATIONS] SMS confirmations - Modify the behaviour so that Reply 1 to confirm, Reply 2 to cancel is possible

Affected user(s): Reported by Tammy Paquette from oceanside Would affect all clerical personnel in a minor way. Only specifically for patients who do not trust the link in the SMS Task affected: When confirming appointments via SMS, patients have ...
Guest 6 months ago in Soutient administratif / MOA 0 Received

Add country France to the choices of Patient address in Patient profile

Client wishes to have the choice to add Fance in the list of choices for adding address in Patient Profile (see pic for current available choices) Nancy Tremblay nancy.tremblay.aa.cissslan@ssss.gouv.qc.ca CISSS DE LANAUDIÈRE Requête SF 151742
Guest almost 2 years ago in Soutient administratif / MOA 1 Received

Room Numbers - More visible in Calendar & Can Set List in Admin Settings

The first part of this is that clinics would like to be able to create a dropdown of their room numbers. The second part of this is that clinics would like the room numbers to be more visible in the calendar to indicate more obviously which room a...
Guest over 1 year ago in Soutient administratif / MOA 0 Received

Allow for partial payments in Private Billing

– Affected user(s): Admins, clerical staff – Task affected: multiple locations in MYLE. + In the Billing tab, it should be able to pull the bill in both Sales and Receivable as when a partial payment is made, the payment should be logged but ...
Guest over 1 year ago in Soutient administratif / MOA 0 Received

The drop-down list : to have all the choices displayed instead of 12 suggestions

– Affected user(s): All users, as the drop-down list is located in many places in MYLE – Task affected: Every place in MYLE with a drop-down list : Documents/Description, When Creating an appointment/Services, Patient Profile/Clinician/Add an Inte...
Guest 10 months ago in Soutient administratif / MOA 0 Received

Ability to personalize the sms notification sent to patients when an appointment has been canceled in MYLE.

The clinic would like to add the phrase: Please contact the clinic to make a new appointment.
Guest almost 2 years ago in Soutient administratif / MOA 2 Received

Being able to sort by the column 'Billed to' in the Receivables section of the Billing tab

Affected user(s): MOAs Task affected: Treating receivables and contacted insurance company Impact: It would be helpful for the task of the MOA to be able to sort this column, so she can first deal with insurance company. Current state: There is no...
Guest 4 months ago in Soutient administratif / MOA 0 Received