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External Communications: Users would like to be able to separate a pdf document, imported from an external communication, to create several separate pdf documents.

Users often received all the patient's documents merged into one, and they would like to be able to divide it into separate documents, once imported into the patient file.
Guest 20 days ago in Professionnel de la santé / Heathcare Professional 0 Received

Reporting: Users would like to be able to access a report displaying the proportion of appointments made from the portal.

This would give the clinics a better idea of how many patients actually use their portal accounts to make appointments.
Guest 21 days ago in Gestion de la Clinique / Clinic Management 0 Received

Forms - when completing a form, add a button to go back to previous version

Affected user(s): All the users completing forms Task affected: When completing a forms, if the users make a mistake, they would like to return to old version (before the mistake). They would like to have return arrow the same way we have in a Goo...
Guest 21 days ago in Professionnel de la santé / Heathcare Professional 0 Received

Being able to view the CoeurWay AI transcription in MYLE, just like the standalone version

Affected user(s): Doctors, Nurses, any users using CW in MYLE Task affected: Creating a note Impact: It would give more details and help the users see what is being recorded Current state: Users only see the final result of the recording
Guest 2 months ago in MYLE AI Assistant 0 Received

Notifications - Make it more obvious that a telemed/teleconsultation appointment is not at the clinic

Affected user(s): N/A Task affected: Making sure that patients (especially older ones) don't mistakenly go to the clinic Impact: It would prevent issues with patients showing up at the clinic for no reason Current state: Some patients are confused...
Guest about 1 month ago in MYLE Télémed / Telemed 0 Received

Update the Exam request status from 'Draft' to 'Sent' automatically when faxed, just like the Consultation request does

Affected user(s): Any Task affected: Sending Exam request Impact: It would fit with the logic of the consultation request and save clicks Current state: Unlike the consultation request, you need to manually update the status to 'Sent' when dealing...
Guest about 1 month ago in Professionnel de la santé / Heathcare Professional 0 Received

Pre-Visit questionnaire development for specific types of questionnaire

Same as COVID-19, but questionnaire builder + customize feature
Guest over 3 years ago in  1 In Review

Enable Coeurway to Capture Audio Directly from PC Calls

Dr. Stephen Lebeuf from seawatchmedical would like Coeurway to capture both sides of a patient call directly from the PC, without needing to use their phone or put the call on speaker. In short, they’re asking for Coeurway to be compatible with ca...
Guest 23 days ago in CoeurWay 0 Received

Appointment Search option under Appointment tab of Patient History tab

Currently, the search box in that section only searches what is in the subject box, client would like the search to include words in services and/or have a filter to select services. Mme Mylène Dugas St-Louis mylene.dugas@itum.qc.ca CENTRE DE SANT...
Guest 24 days ago in Professionnel de la santé / Heathcare Professional 0 Received

Patient-Specific AI Consent Form with Auto-Fill and Signature

Affected user(s): Coeurway users. Task affected: AI consent form. Impact: Right now, users have to ask for consent every time because the current form is too general, which slows things down. If we create a more specific form template that’s patie...
Guest 24 days ago in CoeurWay 0 Received