SOUTH HILL FAMILY HEALTH CENTRE
– Affected user(s): All MOAs
– Task affected: Calendar - The MOAs try to book an appointment over a cancelled appointment, but sometimes the previous confirmed appointment is extended to the cancelled one, and if there is 2 cancelled appoint or more, they hide a part of the time slot that is already taken. See image. They need the space (that one in red on the screenshot) between 2 appointment to be larger, so that they could be able to see the part hidden from the previous appointment and not to try to book in this part.
– Impact : only when they tried to give the appointment, they find out that this time slot is booked
– Current state They need to pay attention to the time when the confirmed appointment ends.