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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on May 30, 2025

[Outbound Fax] Cover Sheet - Possibility to send the cover sheet as a request with no attached document

Affected user(s):

  • Primarily administrative staff and physicians who need to request information from external offices.

  • This is a recurring need for many users across various practices.

Task affected:

  • This issue arises during the workflow of communicating with external clinics or organizations via fax.

  • Currently, MYLE only allows users to send faxes attached to existing documents, which limits the ability to send stand-alone requests such as a fax cover sheet.

Impact:

  • Users are unable to send simple fax requests without attaching unrelated documents, leading to inefficiencies and potential confusion for recipients.

  • Frequency: Regular, especially when requesting documents or information unrelated to existing files.

  • Attach files