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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on Jun 9, 2025

[Portfolio] Sent faxes - Display the metadata of a note faxed in the portfolio

Affected user(s):

  • Who is the affected user?
    Mme Chilingaryan (most likely a member of the administrative or medical staff).

  • Is this issue primarily encountered by doctors, nurses, administrators, patients, office staff, etc.?
    Likely administrative or medical office staff, as they would be dealing with faxing documents from MYLE to a portfolio.

  • Is this problem experienced by a small group or everyone?
    This impacts all users faxing notes directly from the Print/Fax button in the patient's chart


Task affected:

  • In what context does the problem arise?
    This issue arises during the process of faxing a note from a MYLE file and tracking that faxing in the portfolio. Specifically, the problem occurs when the document is faxed and neither the document type nor the date appears in the portfolio.

  • Where in MYLE does this occur?
    The issue occurs within the section of MYLE that handles document management and faxing.


Impact:

  • Frequency of the problem or task?
    The problem seems to be recurrent whenever a note is faxed from the print/fax button. This could potentially be a frequent issue for those involved in document management.

  • How much time could this idea save?
    By fixing this issue, users would save time by avoiding the need to manually open faxed documents to see that it is a note and its date.

  • What is the overall impact of the problem you are trying to solve?
    The main impact is a lack of important document metadata (type and date), which could lead to confusion, errors in records, and inefficiency in document management.


Current state:

  • How does the user currently address this problem?
    Currently, Mme Chilingaryan may need to manually check the faxed document to see what it is.

  • Attach files