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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on Jun 19, 2025

Appointment notifications - notify user(s) when a patient doesn't receive their notification (bounced email address for example)

Affected user(s):

  • Mostly MOAs but really anyone who books appointments for patients

Task affected:

  • Optimizing schedules/appointments

Impact:

  • It would prevent no shows

Current state:

  • Users have no real way to know that a patient wasn't notified about their appointment, besides looking at appointment notes manually for no reason, which isn't feasible in the grand scheme of things.

  • Attach files