Calendar double booking potential

Booking an appointment internally from the Calendar, on an empty field (white part) next to a Service block availability online is (grey box), will keep the availability online/won't null the availability, which would yield to double booking.

This same manoeuvre does not happen with a Schedule Ruling blocks.

(we underlined that to internally add an appointment where a Service is already, it is best to click on the Service and add patient name there to actually overwrite the Availability to avoid any double-booking)

But client wishes to still have this looked where if a personnel adds an appointment using the white part of the calendar, any other availability should be removed from portal automatically, regardless weither schedule ruling or service.

Ms Christine Ayeras
604 681 7338 / 604-681-1080
cayeras@spectrum-health.net
SPECTRUM HEALTH
Requête SF 00274126