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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on Apr 20, 2026

Correspondence - Add ability to open a correspondence in a new window or in fullscreen to view line breaks

Affected user(s):

  • Mostly MOAs, but anyone who uses correspondences in patient files

Task affected:

  • Reading a correspondence

Impact:

  • It would save a lot of time, reduce the mental load and the risk of error associated with reading and understanding a correspondence from a patient file, as it could be read more clearly and easily by displaying the original layout used by the creator of the correspondence.

Current state:

  • Users need to read line by line and squint their eyes as they're looking at a wall of text instead of paragraphs. For example, typing this...

    Test
    Test
    Test

    ... results in this: Test Test Test

    It can be problematic when many long paragraphs are included.

  • Attach files