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Myle Customer Ideas Portal
Status Received
Created by Guest
Created on May 31, 2026

Private Billing: Add an optional "Payee" field in private billing to differentiate payments to Clinic vs. Provider

  • Affected users: MOAs/secretariat staff during payment collection, and Clinic Administrators/Accountants during financial reconciliation.

  • Task affected: Private Billing module. Specifically, within the private invoice creation/payment window, located between the "Private Billing" and "Billed to" sections.

  • Impact: High administrative overhead during end-of-month reporting. Because some checks or payments are issued directly to the clinic and others directly to the healthcare provider, the lack of a tracking field forces administrators to perform tedious, manual financial reconciliation outside of MYLE (e.g., in Excel) to map payments correctly.

  • Current state: There is currently no native field to document the specific payee. Staff must manually track these distinctions externally or use unrelated text fields, leading to inefficient reporting and a higher risk of accounting errors.

  • Competition consideration: N/A


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