Affected users: MOAs/secretariat staff during payment collection, and Clinic Administrators/Accountants during financial reconciliation.
Task affected: Private Billing module. Specifically, within the private invoice creation/payment window, located between the "Private Billing" and "Billed to" sections.
Impact: High administrative overhead during end-of-month reporting. Because some checks or payments are issued directly to the clinic and others directly to the healthcare provider, the lack of a tracking field forces administrators to perform tedious, manual financial reconciliation outside of MYLE (e.g., in Excel) to map payments correctly.
Current state: There is currently no native field to document the specific payee. Staff must manually track these distinctions externally or use unrelated text fields, leading to inefficient reporting and a higher risk of accounting errors.
Competition consideration: N/A