Mass cancellation of appointments

Affected user(s): Clerical Staff

Task affected: MYLE Calendar, Cancelling Appointments

Impact: Depends on the provider, having to cancel appointments is common (~1-2 times a week, save ~5-7 minutes)

Current state: Currently, Clerical staff go into the appointment, change the status and Save

Competition consideration: Nava has a "Clear Calendar" CTA on the Calendar view, that starts a workflow to:

• Select a Provider

• Select a Date

• Select All or a number of appointments booked

• Input Cancellation Notes for patient notification

• Send.

• As a result, all relevant patients are notified at once, with the same Cancellation Note.