CURRENT:
user will create a consult request, and select the referring to physician/recipient
ISSUE:
once selected > user clicks "fax" the user then has to search for the physician again
in the event the recipients fax number is NOT available in the directory.
user looks it up for the recpient field
clicks fax
no fax number again - perhaps closes the window where they were looking up the fax number. choas. has to look up the fax number again.
Thanks for this submission. We will link this to "Fax Improvements + Tracking + Favourites" that is already on the roadmap for development between February 2023 - June 2023.
This is not a "showstopper" at this time as there are other workarounds:
1) The user can look up the contact the second time (tedious but available)
2) A PDF form for referrals could be created so the user can just search/find the recipient once
If more upcoming BC deployments express a lot of concern with this workflow, we are open to revisiting this.
In the meantime, we will work on having more regular updates to the BC health care providers fax list.