[COMMUNICATIONS] Messages&Tasks - Improvement to the communications creation workflow
Affected user(s):
The users affected are primarily physicians and nurses.
The issue mainly concerns clinical staff who need to communicate with or about patients while referencing their medical history.
It appears to impact most users engage...
Restrict how many appointments a patient can book through the portal
Affected users: Patients using the online portal to book their appointments.
Task affected: This occurs during the online appointment booking process through the patient portal. Patients are currently able to book more than one appointment on the...
Option to hide full patient name in appointment reminder emails
Affected Users: Patients receiving appointment reminder emails Currently one user reported it, but could affect others with similar concerns Task Affected: Appointment reminder emails sent from MYLE Impact: Privacy concern raised by patient in spe...
[Outbound Fax] Cover Sheet - Possibility to send the cover sheet as a request with no attached document
Affected user(s): Primarily administrative staff and physicians who need to request information from external offices. This is a recurring need for many users across various practices. Task affected: This issue arises during the workflow of commun...
CRDS: Remove from MYLE the english versions of normalized reference forms from MYLE, as they are no longer accepted by Safir.
Using the english versions of these forms causes user's to obtain an error message from Safir. It generates frustration as well as calls to our support line. Users ask us why the forms are still available if they cannot be used?
Add "Allied Health (Social Worker)" and "Allied Health (MHSU)" to the specialties list when adding an internal provider
Affected user(s) Users: administrative staff, clinical managersPrimarily: administratorsScope: multiple sites in mental health and community care settings Task affected Context: adding an internal providerIssue: specialties not available in the dr...
Affected user(s): AI assistant users.
Task affected: AI consent.
Impact: Right now, users have to ask for consent every time because the current form is too general, which slows things down. The client would like to have an AI consent questi...
For the tasks in Medesync, it is possible to create pre-set subjects with a corresponding body of text. When creating a new task, the user can select the subject, and the body of text will automatically be displayed.
CRDS: Add a copy of the CRDS forms and Conseil Numérique in the Documents section of patient files once their status is completed or closed
Affected Users: Users who send CRDS forms and Conseil Numérique to the CRDS from MYLE, as well as other team members. Task Affected: Ensure that completed/closed CRDS forms and Conseil Numérique are easily accessible in the patient file for both t...