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MYLE Portail Patient / Patient Portal

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Patient portal: Making the address as a mandatory field

To make the address a "required" field while patient are registering through the portal
Guest about 2 months ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Allow patients to use their RAMQ number as a verification method to accept their Portal invitation.

Affected Users: Clinic users who need to share verification codes with patients. Task Affected: Providing patients with a fast and easy way to activate their Portal account. Impact: Patients currently need a code shared by a clinic staff member to...
Guest 3 months ago in MYLE Portail Patient / Patient Portal 0 Received

Mass emailing Patients (for targeted patients)

Mass mailing via the portals to targeted patients. For example, a clinic had to send a letter to all of Dr. Tardif's patients to tell them that she would be away for an indefinite period of time. It had to use MailChimp to send the letters in two ...
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 2 Received

Bidirectional Patient Portal - Receive documents/forms/messages from the patients

MYLE could allow the doctor to send a request to the patient, that would then allow him/her to reply with the requested information. Question: Can we allow clinics to confirm whether they can receive items from patients. and perhaps only for a spe...
Guest over 3 years ago in MYLE Mobile / MYLE Portail Patient / Patient Portal 3 Planned in Roadmap

Be able to add a patient file in section Access Rights even if the main portal account is inactive

– Affected user(s): Treating staff taking care of sending portal account activation email – Task affected: adding a patient file in section Access Rights – Impact : They can forget to add the patient file in access rights if the patient file does ...
Guest 7 months ago in MYLE Portail Patient / Patient Portal 0 Received

Patient Portal / Appointments : Always display the Site name in the Location tab, even if there is no availabilities and then display the message "No availabilities" only in the next step,

Affected user(s): Patients – Task affected: Patient Portal, when the patient is trying to book a new appointment – Impact : It will be clearer when the site name shows in the Location tab, and the No availabilities message shows in the Practitione...
Guest 10 months ago in MYLE Portail Patient / Patient Portal 0 Received

Patient Portal - Show "Cancelled" Next to Cancelled Appointments for Easier Visibility

Currently, in the patient portal, cancelled appointments show in red. However, this is not enough information for the patient to know that the appointment has been cancelled. Clinics have requested that the word "Cancelled" shows next to the appoi...
Guest over 1 year ago in MYLE Portail Patient / Patient Portal 1 Received

Language selected byt the patient in the portal must be the notification's language

When the patient is connecting to the portal he can choose between 3 languages. The notifications after that (creatinns, appointments...) do not respect the selected language. Everything is in french. The MOA has to go back to the patient's profil...
Nicolas Tuil 9 months ago in MYLE Portail Patient / Patient Portal 0 Received

Post-visit questionnaire

Integrating a patient satisfaction survey into Myle?
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 1 Received

Remove the parent access right to portal account of their children

– Affected user(s): the MOAs, doctors, etc – Task affected: When removing the access right of a portal account – Impact : the clinic requires that as soon as a child reaches the age of 14, his or her parents no longer have access to his or her por...
Guest 11 months ago in MYLE Portail Patient / Patient Portal 0 Received