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MYLE Portail Patient / Patient Portal

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Language selected byt the patient in the portal must be the notification's language

When the patient is connecting to the portal he can choose between 3 languages. The notifications after that (creatinns, appointments...) do not respect the selected language. Everything is in french. The MOA has to go back to the patient's profil...
Nicolas Tuil 8 months ago in MYLE Portail Patient / Patient Portal 0 Received

Patient Portal - Show "Cancelled" Next to Cancelled Appointments for Easier Visibility

Currently, in the patient portal, cancelled appointments show in red. However, this is not enough information for the patient to know that the appointment has been cancelled. Clinics have requested that the word "Cancelled" shows next to the appoi...
Guest over 1 year ago in MYLE Portail Patient / Patient Portal 1 Received

MOAs to be able to see what has been sent to the patients

MOAs are unable to see what was sent to the patient. right now they just see that something has been sent.
Guest 3 months ago in MYLE Portail Patient / Patient Portal 0 Received

MYLE Patient Portal - Notify user if patient has no notifiable SMS or email address

Affected user(s): Any user who communicates with patients through the portal. Task affected: Notifying the patient when a communication was sent to them through the portal. Impact: Users would be made aware that no SMS or email will be sent to pat...
Guest 3 months ago in MYLE Portail Patient / Patient Portal 0 Received

Post-visit questionnaire

Integrating a patient satisfaction survey into Myle?
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 1 Received

Remove the parent access right to portal account of their children

– Affected user(s): the MOAs, doctors, etc – Task affected: When removing the access right of a portal account – Impact : the clinic requires that as soon as a child reaches the age of 14, his or her parents no longer have access to his or her por...
Guest 10 months ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Send Portal activation codes automatically by text message or e-mail to patients

Portal activation: Send Portal activation codes automatically by text message or e-mail to patients, instead of asking users to inform the patient.
Guest 12 months ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Being able to share multiple documents at the same time

Portal: Being able to share multiple documents at the same time by Portal using the printer icon on the top right side of patient files
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Add a tool to send a message to all the active Portal accounts

Affected Users: Admins who need to share new information with patients who have a Portal account at their clinic Affected Task: Time required to send a message to all active Portal accounts Impact: The time it takes to send a group message to pati...
Guest 9 months ago in MYLE Portail Patient / Patient Portal 0 Received

Patient Portal - Message customization instead of "No availability''

When you go to the portal to make an appointment with a doctor or IPS and there is no availability, it only registers ''No availability''.It would be more than important to be able to customize this message: For example: doctor on maternity leave,...
Guest about 3 years ago in MYLE Portail Patient / Patient Portal 0 In consideration - Pending Scope Review