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MYLE Portail Patient / Patient Portal

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MYLE Patient Portal - Notify user if patient has no notifiable SMS or email address

Affected user(s): Any user who communicates with patients through the portal. Task affected: Notifying the patient when a communication was sent to them through the portal. Impact: Users would be made aware that no SMS or email will be sent to pat...
Guest 3 months ago in MYLE Portail Patient / Patient Portal 0 Received

Post-visit questionnaire

Integrating a patient satisfaction survey into Myle?
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 1 Received

Remove the parent access right to portal account of their children

– Affected user(s): the MOAs, doctors, etc – Task affected: When removing the access right of a portal account – Impact : the clinic requires that as soon as a child reaches the age of 14, his or her parents no longer have access to his or her por...
Guest 10 months ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Send Portal activation codes automatically by text message or e-mail to patients

Portal activation: Send Portal activation codes automatically by text message or e-mail to patients, instead of asking users to inform the patient.
Guest 12 months ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Being able to share multiple documents at the same time

Portal: Being able to share multiple documents at the same time by Portal using the printer icon on the top right side of patient files
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Add a tool to send a message to all the active Portal accounts

Affected Users: Admins who need to share new information with patients who have a Portal account at their clinic Affected Task: Time required to send a message to all active Portal accounts Impact: The time it takes to send a group message to pati...
Guest 9 months ago in MYLE Portail Patient / Patient Portal 0 Received

PORTAL [Appointments] - Put aside an availability for a set amount of time if it is currently being booked

– Affected user(s): Requested by Céline Leclerc from GMF L'Hêtrière, but could benefit all patients that book appointments through their patient portal. – Task affected: Ebooking of appointments by patients through the portal – Impact : We current...
Guest 10 months ago in MYLE Portail Patient / Patient Portal 0 Received

Message Board within Patient Portal

Instead of sending a mass email to patients to inform them of small items, it would be useful for there to be a "message board' within the patient portal, so that the clinic can post important updates (Such as if a physician is going to be away fo...
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

PORTAL: Ability for MOA/Providers to approve the appointments

Currently: Patient books an appointment, it is confirmed by the system and the clinic can delete the appointment if necessary. Improvement idea: To allow patients to request an appointment and for the clinic to approve it instead of it being autom...
Guest 10 months ago in MYLE Portail Patient / Patient Portal 0 Received

Modify the notification when a paid private bill is shared to the patient portal

Affected user(s): Secretaries, MOAs Task affected: Sharing private Impact: It would reduce confusion, as the patient receiving the notification thinks that they need to pay a bill, even though the bill shared in their portal is already paid. Curre...
Guest 5 months ago in MYLE Portail Patient / Patient Portal 0 Received