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Soutient administratif / MOA

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Services type : Add an appointment option for PHONE

Add an appointment option for PHONE (affects reminders) There is the option for telemed or in clinic only, but not by phone. Creates a reminder with the address of the clinic makes it confusing for the patient even when the service is called Phone...
Guest over 1 year ago in Soutient administratif / MOA 0 Received

Tasks : Multiple ideas

Tasks a. Add a filtered view function (filter by person sent to/from, due date) i. Allow to post-date tasks b. Have the reply function stay within the task (not creating a new one) i. Utilise the ‘message’ function? c. If forwarding the task,...
Guest over 1 year ago in Soutient administratif / MOA 0 Received

Be able to select the order services appear in the list when users create a new appointment

ADMINISTRATION: In the section Services / Combos of ADMINISTRATION, admins would like to be able to select the order the services appear in the list when users create a new appointment in CALENDAR. Example: They want to put "Suivi - 30min" as t...
Guest over 1 year ago in Soutient administratif / MOA 0 Received

[PRIVATE BILLING] General Interface - Have the possibility to show entered acts in the lefthand column

– Affected user(s): Suggested by Evie Han from psc-lachine, but could better the workflow of anyone requiring to know which services were billed at a glance. – Task affected: Consulting the billed services in a patient's chart. – Impact : Having t...
Guest 10 months ago in Soutient administratif / MOA 0 Received

Uniformization of the fields when indexing a doc from received faxes and a scanned document

The fields are not in the same order. This is slightly confusing for clerks who deals with both (When indexing a lot of faxes and switching to indexing scanned documents, workflow is different)
Guest over 1 year ago in Soutient administratif / MOA 0 Received

Patient portal: Users would like parental access authorizations to automatically expire when the patient turns 14 years old.

This intelligent feature would automatically turn off any access to his portal account granted to a parent or guardian, when the patient turns 14 years old.
Guest 10 months ago in Soutient administratif / MOA 0 Received

Add a details column in Received Faxes

For the client CCSMTL (HV UMJ + HND UMJ médecine de jour sites), which interfaces with eclinibase, the MOAs receive a large volume of faxes and must call patients to set up an appointment date before indexing the fax to a patient file. They leave ...
Guest 10 months ago in Soutient administratif / MOA 0 Received

Possibility of selecting groups of clinicians to fill in the field reserved for responsible providers when uploading documents to MYLE.

Mme Claire-Danna Louis aimerait pouvoir sélectionner un groupe de personnes pour remplir le champ cliniciens responsables lors de la numérisation de documents dans MYLE. Elle voudrait avoir accès aux mêmes groupes de cliniciens que ceux disponible...
Guest 10 months ago in Soutient administratif / MOA 0 Received

Option to set an appointment that can conclude the following day (after 00:00)

– Affected user(s): Toutes les personnes qui accueillent des patients après la fermeture de la clinique. Donc, les infirmières, secrétaires et administrateurs. Ce problème est rencontré par l'équipe qui travaille de nuit dans la clinique – Tas...
Guest 10 months ago in Soutient administratif / MOA 0 Received

Ability to proceed multiple batch scaning in paralelle

Today, when the MOA is busy with one batch scanning, it's impossible to stop, scan an other batch of docs, and resume the first batch. This is a possibiity to answer the "urgent doctor's needs" during a long scan. The work around today is to use a...
Nicolas Tuil over 1 year ago in Soutient administratif / MOA 0 Received