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Soutient administratif / MOA

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ADMINISTRATION: Add an option to copy an existing profile (including services, forms, clickable texts, etc.) when creating a new user account.

Affected User(s): Administrators Task Affected: Creating a new user account in MYLE with the same permissions, services, and tools as an existing user. Impact: Increased time and effort required to create and configure new accounts manually. Curre...
Guest about 2 months ago in Soutient administratif / MOA 0 Received

Calendar - Event - Ability to modify or delete include option of reccuring Event.

Client wishes to have more flexibility when editing or trying to delete Events in calendar. For example now, these modification can only be done the first time making an event, once a Event is set and recurring daily for the whole year, there is n...
Guest 11 months ago in Soutient administratif / MOA 2 Received

Admin - Ability to delete billable services

Requested by : Ms. Alex Brown - foundationsfp Currently: We can only edit the billable services in Administration, not delete them or invalidate them
Guest 6 months ago in Soutient administratif / MOA 0 Received

Ability to cancel a fax once sent

In the action section of the faxes, where we can find the ''renvoyer'' option, Ms. Lemieux would like to obtian an option to cancel the fax. Would be useful in cases of a fax number being busy, the fax would be sent multiple times and overwhelming...
Guest about 2 years ago in Soutient administratif / MOA 0 Received

Appointment notifications - notify user(s) when a patient doesn't receive their notification (bounced email address for example)

Affected user(s): Mostly MOAs but really anyone who books appointments for patients Task affected: Optimizing schedules/appointments Impact: It would prevent no shows Current state: Users have no real way to know that a patient wasn't notified abo...
Guest about 1 month ago in Soutient administratif / MOA 0 Received

Ability to sign a private bill directly into MYLE after closing

– Affected user(s): Any users – Task affected: Creating and closing a private bill to send to the patient – Impact : It would save a lot of time and make use of the electronic signature in MYLE – Current state User needs to print the bill, open it...
Guest 10 months ago in Soutient administratif / MOA 1 Received

Use the sticker printer by default to print labels C1 C2 C3 and appointments confirmation

Avoid to switch from printer for labels and come back to regular printer everyttimes you want to print a sticker. Check the picture, in Medesync it's possible !
Nicolas Tuil 4 months ago in Soutient administratif / MOA 1 Received

ADMINISTRATION: Add an option to designate a user's main practice location within the Permissions section of their MYLE account

Affected Users: Admins Task Affected: Ability to easily identify a user's main practice location within MYLE Impact: Admins must currently refer to external databases to determine a user's main practice location, leading to inefficiencies and pote...
Guest 3 months ago in Soutient administratif / MOA 0 Received

Services - Possibility to use custom release time for availabilities

Affected user(s): This is reported by Lubena Apostolova This would mostly impact MOAs as they are the one opening schedules but could profit clinics as a whole. While this specific instance is rather limited, it can impact any clinic that uses the...
Guest 3 months ago in Soutient administratif / MOA 0 Received

DSQ - demographic importation

DSQ - demographic importation Affected User(s): Practitioners who are alone must enter all demo info manually, but many information are present via DSQ Task Affected: Be more efficient to create a new patient Impact: more time for administrative t...
Guest about 2 months ago in Soutient administratif / MOA 1 Received