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Soutient administratif / MOA

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Services type : Add an appointment option for PHONE

Add an appointment option for PHONE (affects reminders) There is the option for telemed or in clinic only, but not by phone. Creates a reminder with the address of the clinic makes it confusing for the patient even when the service is called Phone...
Guest over 1 year ago in Soutient administratif / MOA 0 Received

Tasks : Multiple ideas

Tasks a. Add a filtered view function (filter by person sent to/from, due date) i. Allow to post-date tasks b. Have the reply function stay within the task (not creating a new one) i. Utilise the ‘message’ function? c. If forwarding the task,...
Guest over 1 year ago in Soutient administratif / MOA 0 Received

Be able to select the order services appear in the list when users create a new appointment

ADMINISTRATION: In the section Services / Combos of ADMINISTRATION, admins would like to be able to select the order the services appear in the list when users create a new appointment in CALENDAR. Example: They want to put "Suivi - 30min" as t...
Guest over 1 year ago in Soutient administratif / MOA 0 Received

[PRIVATE BILLING] General Interface - Have the possibility to show entered acts in the lefthand column

– Affected user(s): Suggested by Evie Han from psc-lachine, but could better the workflow of anyone requiring to know which services were billed at a glance. – Task affected: Consulting the billed services in a patient's chart. – Impact : Having t...
Guest 10 months ago in Soutient administratif / MOA 0 Received

Uniformization of the fields when indexing a doc from received faxes and a scanned document

The fields are not in the same order. This is slightly confusing for clerks who deals with both (When indexing a lot of faxes and switching to indexing scanned documents, workflow is different)
Guest over 1 year ago in Soutient administratif / MOA 0 Received

Being able to see in the calendar the minutes or at least the quarters at both sides of the screen

Today, in the full calendar it's very hard to book an appointment at a specific time because it's difficult to read time with minutes. Except on the left side, there is no indication for time other than the full hours, and nothing at the right sid...
Nicolas Tuil over 3 years ago in Soutient administratif / MOA 3 For future Consideration

Scanning: Document indexing with bar code

Being able to scan paper clinical note with a bar code to attach the documents automatically to the related patient files
Guest over 3 years ago in Soutient administratif / MOA 1 For future Consideration

Patient portal: Users would like parental access authorizations to automatically expire when the patient turns 14 years old.

This intelligent feature would automatically turn off any access to his portal account granted to a parent or guardian, when the patient turns 14 years old.
Guest 10 months ago in Soutient administratif / MOA 0 Received

Removing the possibility of closing a bill if the status is still at "payable"

When a private bill is still under the status "payable", a user shouldn't be able to "close" a bill to avoid certain mistakes made by users. Users have mentioned "closing" a bill by mistake when all they wanted to do was to "save" the bill. They t...
Guest over 3 years ago in Soutient administratif / MOA 1 In Review

Add a details column in Received Faxes

For the client CCSMTL (HV UMJ + HND UMJ médecine de jour sites), which interfaces with eclinibase, the MOAs receive a large volume of faxes and must call patients to set up an appointment date before indexing the fax to a patient file. They leave ...
Guest 10 months ago in Soutient administratif / MOA 0 Received