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Soutient administratif / MOA

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Consultation requests: Users would to have the ability to share requests to the patient portal without the physician having to sign it first.

Mrs Neher would like to have the ability to share consultation requests to the patient portal without having to ask the recommending physician to sign it first. She explains that the signature is not required.
Guest 2 months ago in Soutient administratif / MOA 0 Received

Quickly switch between calendar of a single clinician / have a pre-defined group of clinicians

At the moment, when a patient calls a clinic to take an appointment (and the MOA doesn't book through the patient file for whatever reason --efficiency, speed, doesn't know the type of service, etc.--) it's a tedious process to select the desired ...
Guest almost 3 years ago in Soutient administratif / MOA 2 In Review

Adding a note after saving the billing in Private Billing

Affected users: anyone creating a private bill and trying to add a note after saving e.g. adding cheque number etc Task affected Patient File>History>Private Billing>NewBill -> after creating a bill->click Save Impact: After cre...
Guest about 1 year ago in Soutient administratif / MOA 1 Received

Ability to change Subject of appointment booked on Portal through Patient file

Client wishes to be able to modify the Subject field of an appointment in patient file section (see attached) as currently it is greyed out. That same appointment; you can actually change the subject from the Calendar though but from patient file ...
Guest 2 months ago in Soutient administratif / MOA 0 Received

Patient file > Document > Attachment > Drag &drop document to MYE

Affected user(s): Every user trying to attach a document in the patient file Task affected: Documents >Attachment Impact: Saving time Current state: Click on Attach document Search for the document in the computer Competition consideration: Dra...
Guest 2 months ago in Soutient administratif / MOA 0 Received

[NOTIFICATIONS] SMS confirmations - Modify the behaviour so that Reply 1 to confirm, Reply 2 to cancel is possible

Affected user(s): Reported by Tammy Paquette from oceanside Would affect all clerical personnel in a minor way. Only specifically for patients who do not trust the link in the SMS Task affected: When confirming appointments via SMS, patients have ...
Guest 5 months ago in Soutient administratif / MOA 0 Received

Indexing tool - Make 'Responsible Provider' field mandatory

The admin from GMF Lévis-les-Rivières believes not having to enter data in the 'Responsible Provider' field poses a great risk to patient safety. She mentioned one time when a patient had an abnormal mammography, and the MOA forgot to tag a physic...
Guest over 2 years ago in Soutient administratif / MOA 2 Received

Add patient's pharmacy as a field to be verified by patients when signing at the kiosk.

Souvent, quand les patients passent à la borne leurs pharmacies ne sont pas à jour et les médecins perdent du temps à faxer au mauvais endroit... et c'est souvent le personnel de soutien qui doit reprendre le travail afin de corriger la situation....
Guest about 1 year ago in Soutient administratif / MOA 0 Received

Add box identifier 1 when creating patient file

Specialists who use MYLE in hospitals often do not have an integration with the patient index, so they have to create each patient file manually. The identifier 1 always has to be documented because it is the file number for the archives. The curr...
Guest over 1 year ago in Soutient administratif / MOA 0 Received

Add the ability to add memo to multiple patient files at once

Client has a list of patients that they wish to add a memo to, but as MYLE is now, the only way to add a memo is 1 by 1. This can be time consuming, and there is also currently no dev request that can be submitted for this.
Guest 3 months ago in Soutient administratif / MOA 0 Received