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Soutient administratif / MOA

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ClinicAid - Login to ClinicAid button in Billing tab of MYLE

Affected user(s): MOAs Task affected: Accessing ClinicAid Impact: Users would be able to access ClinicAid from MYLE without creating an invoice Current state: Users must create an invoice in a patient file to access ClinicAid from MYLE. Competitio...
Guest 3 months ago in Soutient administratif / MOA 0 Received

Add country France to the choices of Patient address in Patient profile

Client wishes to have the choice to add Fance in the list of choices for adding address in Patient Profile (see pic for current available choices) Nancy Tremblay nancy.tremblay.aa.cissslan@ssss.gouv.qc.ca CISSS DE LANAUDIÈRE Requête SF 151742
Guest almost 2 years ago in Soutient administratif / MOA 1 Received

Portfolio>Portal>Pending items: display patients email addresses in list

Mrs Lucie Comtois, would like it to be easy to extract a list of emails addresses of all patients who have pending items on their portal account. This would permit them to send mass reminder emails.
Guest 7 months ago in Soutient administratif / MOA 0 Received

DOCUMENTS - Ability to restrict / block access to a document through a PIN / Code

Currently: Relatively all clinical users can access the patient's data of the clinic Improvement: To allow the possibility to block the access to a document, note, result etc by the use of a PIN / Code (similar to signature protected by PIN) Reque...
Guest 4 months ago in Soutient administratif / MOA 0 Received

Restrict users from seeing private billing for a patient in a note

Affected Users: Administrative Team, Medical Office Assistants (MOAs), Secretaries Issue: Currently, any user with access to a patient’s note can view the amount charged for a service by checking the PLAN section. Ms. Nadon, a nurse who handles ad...
Guest 4 months ago in Soutient administratif / MOA 0 Received

Allow for partial payments in Private Billing

– Affected user(s): Admins, clerical staff – Task affected: multiple locations in MYLE. + In the Billing tab, it should be able to pull the bill in both Sales and Receivable as when a partial payment is made, the payment should be logged but ...
Guest almost 2 years ago in Soutient administratif / MOA 0 Received

COMMUNICATIONS - Obtain a warning message when Archiving or Deleting a task that is not Completed

Affected user(s): Qui est l'utilisateur concerné ? Tous S'agit-il principalement de médecins, d'infirmières, d'administrateurs, de patients, de personnel de bureau, etc.: Personnel de Bureau (majorité) - tout utilisateur utilisant les tâches de gr...
Guest 4 months ago in Soutient administratif / MOA 0 Received

Ability to personalize the sms notification sent to patients when an appointment has been canceled in MYLE.

The clinic would like to add the phrase: Please contact the clinic to make a new appointment.
Guest about 2 years ago in Soutient administratif / MOA 2 Received

MYLE DIRECT - Add a fax directory to the ''return to sender'' option

The return to sender option in MYLE Direct puts the fax number of the sender. However, with the increasing number of eFax and IP addresses, a lot of the fax numbers received from senders are not the actual ones of the sender. Therefore, users have...
Guest 7 months ago in Soutient administratif / MOA 0 Received

Web fax directory - Users would like to be able to access professionnal titles from other provinces than the one they are situated in when adding or modifiying an entry.

Mme Masse would like to able to access professional organizations from Ontario when adding entries to the web fax directory. This would be especially usefull for them as the clinic is situated near the border between Quebec and Ontario, therefore ...
Guest 7 months ago in Soutient administratif / MOA 0 Received