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Soutient administratif / MOA

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MYLE DIRECT - Add a fax directory to the ''return to sender'' option

The return to sender option in MYLE Direct puts the fax number of the sender. However, with the increasing number of eFax and IP addresses, a lot of the fax numbers received from senders are not the actual ones of the sender. Therefore, users have...
Guest 6 months ago in Soutient administratif / MOA 0 Received

Web fax directory - Users would like to be able to access professionnal titles from other provinces than the one they are situated in when adding or modifiying an entry.

Mme Masse would like to able to access professional organizations from Ontario when adding entries to the web fax directory. This would be especially usefull for them as the clinic is situated near the border between Quebec and Ontario, therefore ...
Guest 6 months ago in Soutient administratif / MOA 0 Received

Add box identifier 1 when creating patient file

Specialists who use MYLE in hospitals often do not have an integration with the patient index, so they have to create each patient file manually. The identifier 1 always has to be documented because it is the file number for the archives. The curr...
Guest over 1 year ago in Soutient administratif / MOA 0 Received

Highlight Last Selected Appointment

Clients have requested that MYLE highlights the last selected appointment in the calendar. This feature would help them stay organized, especially when managing multiple doctors' schedules. Often, clients prefer to go through appointments in order...
Guest 3 months ago in Soutient administratif / MOA 0 Received

MYLE Analytics: users would like to have access to a dashboard that would give them access to the list of portal accounts that are managed by a representative.

She would also like to be able to pull a list of portal accounts for every site of the environment.
Guest 3 months ago in Soutient administratif / MOA 0 Received

Add patient's pharmacy as a field to be verified by patients when signing at the kiosk.

Souvent, quand les patients passent à la borne leurs pharmacies ne sont pas à jour et les médecins perdent du temps à faxer au mauvais endroit... et c'est souvent le personnel de soutien qui doit reprendre le travail afin de corriger la situation....
Guest about 1 year ago in Soutient administratif / MOA 0 Received

Have the option to remove the time filter in the Payment Request Status' filters of the Billing Tab

Affected user(s): MoAs Task affected: Viewing the public billing for the day Impact: It would make the experience more user-friendly Current state: Users need to input a time range next to the end date, and it automatically puts it on 00:00. 'Save...
Guest 3 months ago in Soutient administratif / MOA 0 Received

[Fax Directory] Specialty - Broader options of titles under the Other Profession section (Teacher, Ressource Teacher, Social Worker)

Affected user(s): Requested by Stephanie Michaud, MOA. Would mostly affect the administrative personnel of clinics. This would affect mostly administrative personnel from clinics that work in social settings Task affected: This refers to the creat...
Guest 3 months ago in Soutient administratif / MOA 0 Received

[NOTIFICATIONS] SMS confirmations - Modify the behaviour so that Reply 1 to confirm, Reply 2 to cancel is possible

Affected user(s): Reported by Tammy Paquette from oceanside Would affect all clerical personnel in a minor way. Only specifically for patients who do not trust the link in the SMS Task affected: When confirming appointments via SMS, patients have ...
Guest 7 months ago in Soutient administratif / MOA 0 Received

Add country France to the choices of Patient address in Patient profile

Client wishes to have the choice to add Fance in the list of choices for adding address in Patient Profile (see pic for current available choices) Nancy Tremblay nancy.tremblay.aa.cissslan@ssss.gouv.qc.ca CISSS DE LANAUDIÈRE Requête SF 151742
Guest almost 2 years ago in Soutient administratif / MOA 1 Received