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The no availability message when booking through the portal

When booking appointments through the portal, it would it better to have "currently no availability" instead of the entire week's dates marked as not available. The client has appointments that open every day online so people are not likely to go ...
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

[ENCOUNTER NOTE] Metabolic section - Possibility to have a section similar to the obstetrical form for metabolical follow ups for nurses

Affected user(s): Brought to our attention by Roxanne Goulet-Levasseur over at cfdp.medfarsolutions.com This mostly concerns nurses This would better the nurses' workflow in several contexts, but mostly in educational settings. Task affected: Ente...
Guest 8 months ago in Professionnel de la santé / Heathcare Professional 0 Received

HUB - Allow for multiple sites with same location code in MYLE to sync to HUB

Affected user(s): Users who sync their schedule to HUB Task affected: Synchronizing schedules to HUB Impact: Patients would see the proper address when receiving their MYLE notification Current state: Client must obtain a new location code from RA...
Guest 8 months ago in MYLE DMÉ / EMR 0 Already Exists

USER: Ability to add a message that would inform patients when a locum is replacing a provider

Context: Most clinics in BC uses the Patient Portal for the appointment booking, clinics would appreciate a way to advise their patients when they are booking online that the appointment will not be with the MD they are booking with but with a loc...
Guest over 1 year ago in Gestion de la Clinique / Clinic Management 0 Received

Private Billing Invoice via Portal

the ability to share a private billing invoices via the patient portal, before and after it has been paid
Jennifer Teng over 1 year ago in Gestion de la Clinique / Clinic Management 0 Received

Alert with the number of "no shows" that displays on the patient profile when booking an appointment

When an MOA goes to book an appointment for a patient, there is an alert showing the number of no-shows for that specific patient. Allows for the MOA to double-book an appointment for patients with high number of no-shows. Was requested by Fraser ...
Guest about 2 years ago in MYLE DMÉ / EMR 0 Received

RX Renewals When replying to presc., it leave no trace of it in Patient File--

Currently, when you reply to a RX renewal, the only place the trace it (including the comment sent with the reply), would be in Portfolio--Fax section--and when you open the fax document. Client wishes to have a clear view in the patient file that...
Guest 8 months ago in Professionnel de la santé / Heathcare Professional 0 Received

Pop up when the patient is trying to book an appointment via the portal account if the patient file is not linked to the patient portal

The client would like to prevent patients who created their portal account (but not linked to their patient file) to book an appointment by having a pop us displayed once they click on Book an appointment. In the pop up, it should be said that the...
Guest over 1 year ago in MYLE Portail Patient / Patient Portal 0 Received

Batch Scanning to select more than one PDF at a time

our incoming fax number is controlled by our health authority, therefore, it cannot be ported to documo to allow faxes to go directly into myle (this will be for any Island Health clinic that joins) our faxes go to a shared folder where to upload ...
Jennifer Teng over 2 years ago in Gestion de la Clinique / Clinic Management 2 Received

Clinical Note have an alert when not saved

Often our nurses or MOAs are taking vitals or dips with the patient. If they are not done entering the information on the clinical note, and we go in and add information the data is lost. It would be great to have an alert to state the started not...
Jennifer Teng over 2 years ago in Professionnel de la santé / Heathcare Professional 0 Received