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CoeurWay: CareWay provides limited input on the Psychiatry portion of appointments after it has been recorded and the information is included in the note.

Affected users: Healthcare professionals who use CareWay to generate their notes. Task affected: Automatic inclusion of Psychiatry input in appointment notes by CareWay. Impact: Diminishes the usefulness and efficiency of CareWay when creating not...
Guest about 1 month ago in CoeurWay 0 Received

PATIENTS: When using the star feature to mark a prescription or a group of prescriptions, users want the ability to name these starred items for quick access. They would also like to share their starred prescriptions with other users in their MYLE environment.

Affected users: Users who prescribe in MYLE. Task affected: Efficient use of the star system for prescriptions. Impact: Users spend extra time locating a specific starred medication or group of medications within a long list of starred items. They...
Guest about 1 month ago in Professionnel de la santé / Heathcare Professional 0 Received

COMMUNICATIONS: In the Body section when creating a task or message, increase the visible space so users can view their entire message more easily. Alternatively, implement a feature that automatically expands the text area when the user reaches the last visible line.

Affected User(s): Users who create tasks, messages, or recalls in XX. Task Affected: Composing and reviewing messages in the Body section without needing to scroll. Impact: Additional time and effort required to review and edit content due to limi...
Guest about 1 month ago in Gestion de la Clinique / Clinic Management 0 Received

ADMINISTRATION: Resolve the issue where the number of results in the report downloaded from MYLE using "Export Time Slots" differs from the number manually counted by the user.

Affected user(s): Admins Task affected: Quickly identifying the number of services or available time slots in the Scheduling Rules on a given day to complete reporting requirements for their program. Example: The GMF program requires knowing the e...
Guest about 1 month ago in Soutient administratif / MOA 0 Received

Documents - Possibility for residents to include their supervisor's information when creating a document

Affected user(s): Reported by Dr Maya Nader at ccsmtl.medfarsolutions.com This concerns any supervisor in a teaching clinic environment This need will eventually be encountered by all of them, as a new directive from CMQ will require the presence ...
Guest 3 months ago in Professionnel de la santé / Heathcare Professional 0 Received

Sending a fax to multiple recipients

When clicking fax button, user wants to send the fax items to multiple recipients. (as we can add multiple providers when indexing faxes under documents)
Guest 10 months ago in MYLE DMÉ / EMR 0 Received

Admin - Ability to delete billable services

Requested by : Ms. Alex Brown - foundationsfp Currently: We can only edit the billable services in Administration, not delete them or invalidate them
Guest 6 months ago in Soutient administratif / MOA 0 Received

CoeurWay: Ensure that the AI creates exam requests when the user says keywords such as 'Create an exam request in...' or 'Create a request...', and creates consultation requests when the user says keywords such as 'Create a consultation request in...' or 'Create a consultation...'. If the user asks during the recording, the AI should also open the Print or Fax page for that consultation once the note is saved.

Affected user(s): Users who use CareWay in MYLE. Task affected: Requesting the AI to generate Exam Requests and Consultation Requests on their behalf. Impact: Increased time required to complete a note when a request must be created as part of the...
Guest about 1 month ago in MYLE AI Assistant 0 Received

ADMINISTRATION: Add an option to designate a user's main practice location within the Permissions section of their MYLE account

Affected Users: Admins Task Affected: Ability to easily identify a user's main practice location within MYLE Impact: Admins must currently refer to external databases to determine a user's main practice location, leading to inefficiencies and pote...
Guest 2 months ago in Soutient administratif / MOA 0 Received

User being able to choose his reflective mode by default

Affected user(s): All Task affected: Reflective mode - The user select a reflective mode of his choice (Fast or Reflective), that mode remains the same in the next consultation Impact: Saving the time needed to switch between reflective modes for ...
Guest about 1 month ago in MYLE AI Assistant 0 Received