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COMMUNICATIONS: In the Body section when creating a task or message, increase the visible space so users can view their entire message more easily. Alternatively, implement a feature that automatically expands the text area when the user reaches the last visible line.

Affected User(s): Users who create tasks, messages, or recalls in XX. Task Affected: Composing and reviewing messages in the Body section without needing to scroll. Impact: Additional time and effort required to review and edit content due to limi...
Guest about 1 month ago in Gestion de la Clinique / Clinic Management 0 Received

ADMINISTRATION: Resolve the issue where the number of results in the report downloaded from MYLE using "Export Time Slots" differs from the number manually counted by the user.

Affected user(s): Admins Task affected: Quickly identifying the number of services or available time slots in the Scheduling Rules on a given day to complete reporting requirements for their program. Example: The GMF program requires knowing the e...
Guest about 1 month ago in Soutient administratif / MOA 0 Received

Services - Possibility to use custom release time for availabilities

Affected user(s): This is reported by Lubena Apostolova This would mostly impact MOAs as they are the one opening schedules but could profit clinics as a whole. While this specific instance is rather limited, it can impact any clinic that uses the...
Guest 3 months ago in Soutient administratif / MOA 0 Received

Ability to favourite directory entries

Oftentimes clinics tend to send faxes to mostly the same locations, and having to search for them each time is cumbersome. Being able to "star" or favourite directory items would greatly improve efficiency!
Guest about 2 years ago in MYLE DMÉ / EMR 0 Received

CoeurWay: Ensure that the AI creates exam requests when the user says keywords such as 'Create an exam request in...' or 'Create a request...', and creates consultation requests when the user says keywords such as 'Create a consultation request in...' or 'Create a consultation...'. If the user asks during the recording, the AI should also open the Print or Fax page for that consultation once the note is saved.

Affected user(s): Users who use CareWay in MYLE. Task affected: Requesting the AI to generate Exam Requests and Consultation Requests on their behalf. Impact: Increased time required to complete a note when a request must be created as part of the...
Guest about 1 month ago in MYLE AI Assistant 0 Received

Calendar tab - be able to remove employees from the list of employees in the filters

– Affected user(s): users that are using the calendar tab – Task affected: When checking the appointments of the day of the treating staff – Impact : The user like an admin had to select one by one in the filters the employees that have appointmen...
Guest 5 months ago in MYLE DMÉ / EMR 0 Received

User being able to choose his reflective mode by default

Affected user(s): All Task affected: Reflective mode - The user select a reflective mode of his choice (Fast or Reflective), that mode remains the same in the next consultation Impact: Saving the time needed to switch between reflective modes for ...
Guest about 1 month ago in MYLE AI Assistant 0 Received

Obstetrical file: Add hepetitis C field on page 3

(Ms. Mélissa Boucher from GMF Mascouche is telling us that this request is urgent) Affected user(s): Clincians who use obstetrical forms Task affected: Indicating if a patient has hepatitis C or not Impact: It would allow clinicians to follow prov...
Guest about 1 month ago in Professionnel de la santé / Heathcare Professional 0 Received

Ability to cancel a fax once sent

In the action section of the faxes, where we can find the ''renvoyer'' option, Ms. Lemieux would like to obtian an option to cancel the fax. Would be useful in cases of a fax number being busy, the fax would be sent multiple times and overwhelming...
Guest about 2 years ago in Soutient administratif / MOA 0 Received

Ability to edit preventive care status

Affected user(s): All users Task affected: Updating a preventive care activity status or correct errors within a created activity without invalidating. Impact: The current issue is causing frustration for clients from AMC. It would be beneficial t...
Guest 7 months ago in MYLE DMÉ / EMR 0 Received