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ADMINISTRATION and PORTAL: Add option "unable appointments for patients with expired RAMQ card" in the section "Info in portal" of sites or in the parameters of the services under the "Available on the portal" option

Patients with an expired, non-renewed RAMQ card have the option of booking appointments via their portal, and this is problematic for the following reason: When a patient hasn't renewed their RAMQ, they usually have to pay for their consultation, ...
Guest 11 months ago in MYLE Portail Patient / Patient Portal 0 Received

Patient File: Be able to select multiple appointments at the same time when searching for available appointments using the "By Staff" or "By Service" option in the APPOINTMENT section of patient files

Users would to be able to select multiple services at the same time because they have doctors who have the same type of scheduling rule, but with different intervention times (services with the similar names). When they search for an appointment a...
Guest 11 months ago in Gestion de la Clinique / Clinic Management 0 Received

DOCUMENTS: Add option to hide options in the Class section when attaching a new document

Some admins believe that there are too many options in the Class section when attaching a new document, which risk to cause mistakes when secretaries or archivists attach new documents. To avoid those errors, they would like to have a tool to hide...
Guest 11 months ago in Soutient administratif / MOA 0 Received

Prescriptions: Add an options that mentions that nurses clinicians are authorized to modify a prescription initial prescription according to the INESSS medical protocols

– Affected user(s): Nurses and doctors – Task affected: Modifying a prescription made by a doctor – Impact : They have to waste time “running” after the doctor who prescribed the medication. – Current state : The nurse clinicians can adjust a medi...
Guest 11 months ago in Professionnel de la santé / Heathcare Professional 0 Received

Request to add a way of not being able to close the note if an Rx hasn't been faxed, or a reminder message to fax the Rx when closing the note.

– Affected user(s): médecins, d'infirmières, administrateurs – Task affected: In Notes and Rx renewal – Impact : Users are able to forget to fax a prescription, impacting patient care. – Current state: They are returning to the patient file as nee...
Guest almost 2 years ago in Professionnel de la santé / Heathcare Professional 0 Received

Myle Analytics - Ability to sort patients by last name and first name at the same time not individually

– Affected user(s): Clerical and clinical users. – Task affected: The client reports that in the LISTE DÉTAILLÉE DES PATIENTS, she can't sort last names and first names alphabetically at the same time. – Impact : The problem arises when the same l...
Guest 11 months ago in Gestion de la Clinique / Clinic Management 0 Received

Request to integrate "Spruce" messaging application

– Affected user(s): Clinics using the "Spruce" messaging application – Task affected: Communication with patients via SMS – Impact: ineffeciency / security issues – Current state: Manual usage of the software. Description: The client has inquired ...
Guest 11 months ago in Autre / Other 0 Received

Adding status to events

– Affected user(s): Any users using the calendar – Task affected: Viewing the calendar – Impact : It would allow users to indicate if they have completed the event (e.g. took part of a reunion) or if it was cancelled. It would allow the MYLE calen...
Guest 11 months ago in Gestion de la Clinique / Clinic Management 0 Received

Lists - Possibility to create folders / sublists

– Affected user(s): Katerine Lambert from GMF La Cigogne, but might better the workflow of all clerical users. – Task affected: Handling and managing lists. – Impact : The impossibility of creating folders creates a very high volume of entries in ...
Guest 11 months ago in Soutient administratif / MOA 0 Received

request to increase the number of employees that can be printed from the Calendar

– Affected user(s): clerical staff – Task affected: organizing employees for the day – Impact : They have an issue with this every wednesday when they are usually 25+ employees – Current state: Myle is currently limited to printing 21 users in the...
Guest 11 months ago in Soutient administratif / MOA 0 Received