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PATIENTS: When using the star feature to mark a prescription or a group of prescriptions, users want the ability to name these starred items for quick access. They would also like to share their starred prescriptions with other users in their MYLE environment.

Affected users: Users who prescribe in MYLE. Task affected: Efficient use of the star system for prescriptions. Impact: Users spend extra time locating a specific starred medication or group of medications within a long list of starred items. They...
Guest 6 days ago in Professionnel de la santé / Heathcare Professional 0 Received

COMMUNICATIONS: In the Body section when creating a task or message, increase the visible space so users can view their entire message more easily. Alternatively, implement a feature that automatically expands the text area when the user reaches the last visible line.

Affected User(s): Users who create tasks, messages, or recalls in XX. Task Affected: Composing and reviewing messages in the Body section without needing to scroll. Impact: Additional time and effort required to review and edit content due to limi...
Guest 6 days ago in Gestion de la Clinique / Clinic Management 0 Received

ADMINISTRATION: Resolve the issue where the number of results in the report downloaded from MYLE using "Export Time Slots" differs from the number manually counted by the user.

Affected user(s): Admins Task affected: Quickly identifying the number of services or available time slots in the Scheduling Rules on a given day to complete reporting requirements for their program. Example: The GMF program requires knowing the e...
Guest 6 days ago in Soutient administratif / MOA 0 Received

[CareWay] AI Assistant Button - Possibility to move, hide or possibly put the AI Assistant somewhere else to facilitate usage on smaller screen resolutions and higher magnification levels

Affected user(s): Reported by Amélie Fiset over at gmfmarconi This impacts any user that produces or consults encounter notes in MYLE on a smaller screen resolution or a higher magnification level This would impact all of the selected subset of us...
Guest about 1 month ago in MYLE AI Assistant 0 Received

Share personalized templates between users

Affected user(s): User creating templates Task affected: Accessing personalized templates. Some users would like to be able to share with their colleagues their templates so they can generate the same type of notes. Current state Each user needs t...
Guest 2 months ago in CoeurWay standalone 0 Received

CoeurWay: Ensure that the AI creates exam requests when the user says keywords such as 'Create an exam request in...' or 'Create a request...', and creates consultation requests when the user says keywords such as 'Create a consultation request in...' or 'Create a consultation...'. If the user asks during the recording, the AI should also open the Print or Fax page for that consultation once the note is saved.

Affected user(s): Users who use CareWay in MYLE. Task affected: Requesting the AI to generate Exam Requests and Consultation Requests on their behalf. Impact: Increased time required to complete a note when a request must be created as part of the...
Guest 7 days ago in MYLE AI Assistant 0 Received

User being able to choose his reflective mode by default

Affected user(s): All Task affected: Reflective mode - The user select a reflective mode of his choice (Fast or Reflective), that mode remains the same in the next consultation Impact: Saving the time needed to switch between reflective modes for ...
Guest 9 days ago in MYLE AI Assistant 0 Received

Obstetrical file: Add hepetitis C field on page 3

(Ms. Mélissa Boucher from GMF Mascouche is telling us that this request is urgent) Affected user(s): Clincians who use obstetrical forms Task affected: Indicating if a patient has hepatitis C or not Impact: It would allow clinicians to follow prov...
Guest 9 days ago in Professionnel de la santé / Heathcare Professional 0 Received

Easier way to modify a template with services

Affected user(s): all the users having access to Scheduling tab Task affected: When modifying a template with the services. Current state: When they want to change if a service is offered on the portal. They need to remove the service and add it a...
Guest 24 days ago in MYLE DMÉ / EMR 0 Received

CoeurWay: Optimize the AI for to make it more effective for entering notes in Psychology and Psychotherapy

Affected Users: Users working in Psychology and Psychotherapy Task Affected: Using the AI scribe to generate Psychology or Psychotherapy notes Impact: The experience is not as clear or efficient as with competing solutions. Current State: When giv...
Guest 17 days ago in CoeurWay 0 Received