Myle Customer Ideas Portal
ADD A NEW IDEA

MYLE Portail Patient / Patient Portal

Showing 71

Portal: Allow patients to use their RAMQ number as a verification method to accept their Portal invitation.

Affected Users: Clinic users who need to share verification codes with patients. Task Affected: Providing patients with a fast and easy way to activate their Portal account. Impact: Patients currently need a code shared by a clinic staff member to...
Guest 8 days ago in MYLE Portail Patient / Patient Portal 0 Received

Allow users to block patients from taking appointments in the portal

Affected Users: Doctors offering specific services. Exemple : GMF HM - PATIENTS DE LA RUELLE EXCLUSIVEMENT (45 min.) Also , some patients are abusing the system and reserving many appointments. Issue: Some patients are booking appointments for ser...
Guest 6 months ago in MYLE Portail Patient / Patient Portal 1 Received

Chart Access: Patient file confidentiality

To be able to block certain users from accessing a specific patient file OR Allow certain users to acess the file DEV : Denying access to some patient charts, or wanting to remove access to non-medical employees? How is this different than ID #78?...
Guest about 3 years ago in Gestion de la Clinique / Clinic Management / MYLE Portail Patient / Patient Portal 0 Planned in Roadmap

MOAs to be able to see what has been sent to the patients

MOAs are unable to see what was sent to the patient. right now they just see that something has been sent.
Guest about 1 month ago in MYLE Portail Patient / Patient Portal 0 Received

MYLE Patient Portal - Notify user if patient has no notifiable SMS or email address

Affected user(s): Any user who communicates with patients through the portal. Task affected: Notifying the patient when a communication was sent to them through the portal. Impact: Users would be made aware that no SMS or email will be sent to pat...
Guest about 1 month ago in MYLE Portail Patient / Patient Portal 0 Received

Ability to expand the amount of availabilities visible on Portal

Currently: Can only see two time slot for AM and two for PM Improvement: Allow users to select how many time slot they wish to display for patients to book Reported by: West Bay Wellness - Giselle Pierre
Guest about 1 year ago in MYLE Portail Patient / Patient Portal 1 In Development

Be able to add a patient file in section Access Rights even if the main portal account is inactive

– Affected user(s): Treating staff taking care of sending portal account activation email – Task affected: adding a patient file in section Access Rights – Impact : They can forget to add the patient file in access rights if the patient file does ...
Guest 4 months ago in MYLE Portail Patient / Patient Portal 0 Received

Language selected byt the patient in the portal must be the notification's language

When the patient is connecting to the portal he can choose between 3 languages. The notifications after that (creatinns, appointments...) do not respect the selected language. Everything is in french. The MOA has to go back to the patient's profil...
Nicolas Tuil 6 months ago in MYLE Portail Patient / Patient Portal 0 Received

Bidirectional Patient Portal - Receive documents/forms/messages from the patients

MYLE could allow the doctor to send a request to the patient, that would then allow him/her to reply with the requested information. Question: Can we allow clinics to confirm whether they can receive items from patients. and perhaps only for a spe...
Guest about 3 years ago in MYLE Mobile / MYLE Portail Patient / Patient Portal 3 Planned in Roadmap

Mass emailing Patients (for targeted patients)

Mass mailing via the portals to targeted patients. For example, a clinic had to send a letter to all of Dr. Tardif's patients to tell them that she would be away for an indefinite period of time. It had to use MailChimp to send the letters in two ...
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 1 Received