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MYLE Portail Patient / Patient Portal

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Expand Patient Portal Language Options

Description : Add more language options to the Patient Portal beyond English and French, so that patients can more easily navigate and use the platform in their preferred language. Affected user(s): Patients Task affected: Navigating the Patient P...
Guest 4 days ago in MYLE Portail Patient / Patient Portal 0 Received

Configurable Appointment Booking Flow in the Portal

Affected user(s): Patients using the MYLE portal to book appointments online. Task affected: The appointment booking workflow within the MYLE patient portal. Impact: Currently, the workflow enforces a single order: Specialty > Doctor > Locat...
Guest 9 days ago in MYLE Portail Patient / Patient Portal 0 Received

Patient portal - add more details about the information in Recent activities

Affected user(s): MOA Task affected/ impact: When sending documents to patients, the MOAs would like to have access to a more detailed history of what has been shared — including the document name and the date it was sent. Currently, they need to ...
Guest 14 days ago in MYLE Portail Patient / Patient Portal 0 Received

physician want to receive a notification for new appointment in their calendar

context : Some clinician are not busy all day, they would like to know when a new appointment is added in their calendar from patient portal. improvment : add a notification to the owner of the calendar when a new appointment is added from patient...
Guest 16 days ago in MYLE Portail Patient / Patient Portal 1 Received

Being able to control the order in which the services will appear when patient are booking appointments from the portal

Affected user(s): Administrators Task affected: Managing online booking Impact: It would be helpful for the clinic to be able to decide which service appears first when a patient is booking an appointment from the portal, so they can the most comm...
Guest 28 days ago in MYLE Portail Patient / Patient Portal 0 Received

Allow users to block patients from taking appointments in the portal

Affected Users: Doctors offering specific services. Exemple : GMF HM - PATIENTS DE LA RUELLE EXCLUSIVEMENT (45 min.) Also , some patients are abusing the system and reserving many appointments. Issue: Some patients are booking appointments for ser...
Guest 9 months ago in MYLE Portail Patient / Patient Portal 1 Received

Enable SMS Notifications for Portal Document Sharing

Develop functionality to allow notifications related to document sharing (and potentially other portal activities) to be sent via SMS to a user's registered phone number, in addition to email.
Guest about 1 month ago in MYLE Portail Patient / Patient Portal 0 Received

Add picture of the intervener next to his name in patient portal when booking an appointment

Affected user(s): Treating Staff Task affected: When the patient is booking an appointment Impact : The picture profile of the intervener is already configured in Administration tab in Myle. The users would like to have the same picture displayed ...
Guest 3 months ago in MYLE Portail Patient / Patient Portal 0 Received

Patient portal: Making the address as a mandatory field

To make the address a "required" field while patient are registering through the portal
Guest about 2 months ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Allow patients to use their RAMQ number as a verification method to accept their Portal invitation.

Affected Users: Clinic users who need to share verification codes with patients. Task Affected: Providing patients with a fast and easy way to activate their Portal account. Impact: Patients currently need a code shared by a clinic staff member to...
Guest 3 months ago in MYLE Portail Patient / Patient Portal 0 Received