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MYLE Portail Patient / Patient Portal

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Patient Portal - Show "Cancelled" Next to Cancelled Appointments for Easier Visibility

Currently, in the patient portal, cancelled appointments show in red. However, this is not enough information for the patient to know that the appointment has been cancelled. Clinics have requested that the word "Cancelled" shows next to the appoi...
Guest over 1 year ago in MYLE Portail Patient / Patient Portal 1 Received

Remove the parent access right to portal account of their children

– Affected user(s): the MOAs, doctors, etc – Task affected: When removing the access right of a portal account – Impact : the clinic requires that as soon as a child reaches the age of 14, his or her parents no longer have access to his or her por...
Guest 8 months ago in MYLE Portail Patient / Patient Portal 0 Received

Post-visit questionnaire

Integrating a patient satisfaction survey into Myle?
Guest about 2 years ago in MYLE Portail Patient / Patient Portal 1 Received

Patient Portal / Appointments : Always display the Site name in the Location tab, even if there is no availabilities and then display the message "No availabilities" only in the next step,

Affected user(s): Patients – Task affected: Patient Portal, when the patient is trying to book a new appointment – Impact : It will be clearer when the site name shows in the Location tab, and the No availabilities message shows in the Practitione...
Guest 7 months ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Send Portal activation codes automatically by text message or e-mail to patients

Portal activation: Send Portal activation codes automatically by text message or e-mail to patients, instead of asking users to inform the patient.
Guest 11 months ago in MYLE Portail Patient / Patient Portal 0 Received

Modify the notification when a paid private bill is shared to the patient portal

Affected user(s): Secretaries, MOAs Task affected: Sharing private Impact: It would reduce confusion, as the patient receiving the notification thinks that they need to pay a bill, even though the bill shared in their portal is already paid. Curre...
Guest 4 months ago in MYLE Portail Patient / Patient Portal 0 Received

Portal: Being able to share multiple documents at the same time

Portal: Being able to share multiple documents at the same time by Portal using the printer icon on the top right side of patient files
Guest about 2 years ago in MYLE Portail Patient / Patient Portal 0 Received

PORTAL [Appointments] - Put aside an availability for a set amount of time if it is currently being booked

– Affected user(s): Requested by Céline Leclerc from GMF L'Hêtrière, but could benefit all patients that book appointments through their patient portal. – Task affected: Ebooking of appointments by patients through the portal – Impact : We current...
Guest 8 months ago in MYLE Portail Patient / Patient Portal 0 Received

PORTAL: Ability for MOA/Providers to approve the appointments

Currently: Patient books an appointment, it is confirmed by the system and the clinic can delete the appointment if necessary. Improvement idea: To allow patients to request an appointment and for the clinic to approve it instead of it being autom...
Guest 8 months ago in MYLE Portail Patient / Patient Portal 0 Received

Message Board within Patient Portal

Instead of sending a mass email to patients to inform them of small items, it would be useful for there to be a "message board' within the patient portal, so that the clinic can post important updates (Such as if a physician is going to be away fo...
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Received