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MYLE Portail Patient / Patient Portal

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Patient portal: Making the address as a mandatory field

To make the address a "required" field while patient are registering through the portal
Guest 4 days ago in MYLE Portail Patient / Patient Portal 0 Received

Add picture of the intervener next to his name in patient portal when booking an appointment

Affected user(s): Treating Staff Task affected: When the patient is booking an appointment Impact : The picture profile of the intervener is already configured in Administration tab in Myle. The users would like to have the same picture displayed ...
Guest about 2 months ago in MYLE Portail Patient / Patient Portal 0 Received

Allow users to block patients from taking appointments in the portal

Affected Users: Doctors offering specific services. Exemple : GMF HM - PATIENTS DE LA RUELLE EXCLUSIVEMENT (45 min.) Also , some patients are abusing the system and reserving many appointments. Issue: Some patients are booking appointments for ser...
Guest 7 months ago in MYLE Portail Patient / Patient Portal 1 Received

Portal: Allow patients to use their RAMQ number as a verification method to accept their Portal invitation.

Affected Users: Clinic users who need to share verification codes with patients. Task Affected: Providing patients with a fast and easy way to activate their Portal account. Impact: Patients currently need a code shared by a clinic staff member to...
Guest about 2 months ago in MYLE Portail Patient / Patient Portal 0 Received

Be able to add a patient file in section Access Rights even if the main portal account is inactive

– Affected user(s): Treating staff taking care of sending portal account activation email – Task affected: adding a patient file in section Access Rights – Impact : They can forget to add the patient file in access rights if the patient file does ...
Guest 6 months ago in MYLE Portail Patient / Patient Portal 0 Received

Patient Portal / Appointments : Always display the Site name in the Location tab, even if there is no availabilities and then display the message "No availabilities" only in the next step,

Affected user(s): Patients – Task affected: Patient Portal, when the patient is trying to book a new appointment – Impact : It will be clearer when the site name shows in the Location tab, and the No availabilities message shows in the Practitione...
Guest 8 months ago in MYLE Portail Patient / Patient Portal 0 Received

Mass emailing Patients (for targeted patients)

Mass mailing via the portals to targeted patients. For example, a clinic had to send a letter to all of Dr. Tardif's patients to tell them that she would be away for an indefinite period of time. It had to use MailChimp to send the letters in two ...
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 1 Received

Language selected byt the patient in the portal must be the notification's language

When the patient is connecting to the portal he can choose between 3 languages. The notifications after that (creatinns, appointments...) do not respect the selected language. Everything is in french. The MOA has to go back to the patient's profil...
Nicolas Tuil 8 months ago in MYLE Portail Patient / Patient Portal 0 Received

Patient Portal - Show "Cancelled" Next to Cancelled Appointments for Easier Visibility

Currently, in the patient portal, cancelled appointments show in red. However, this is not enough information for the patient to know that the appointment has been cancelled. Clinics have requested that the word "Cancelled" shows next to the appoi...
Guest over 1 year ago in MYLE Portail Patient / Patient Portal 1 Received

MOAs to be able to see what has been sent to the patients

MOAs are unable to see what was sent to the patient. right now they just see that something has been sent.
Guest 3 months ago in MYLE Portail Patient / Patient Portal 0 Received