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Soutient administratif / MOA

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Health card expiration - hide default day or allow accurate day

Request made by Teladocnl in Newfoundland and Labrador. After inputing an expiration date (year-month) for the health card, the last day of the month is automatically displayed in the patient profile, and in the banner when faxing/printing medical...
Guest 6 months ago in Soutient administratif / MOA 0 Received

Add a notice to the portal creation form reminding patients to enter their name exactly as it appears on their health card

– Affected user(s): All staff, especially receptionists, need to address the errors. – Task affected: When patients create their own portals, this notice can help reduce mistakes and save time for reception staff. – Impact : Patients are making ma...
Guest 6 months ago in Soutient administratif / MOA 0 Received

[CALENDAR] Availabilities - Possibility to not remove the conflicting availability spaces when creating an appointment

Affected user(s): Miriam Séguin-Chartrand from gmfujr This affects mostly MOAs This problem would only be specific to clinics that want to be able to have concurrent appointments in their calendar. Task affected: Currently, when giving an appointm...
Guest 6 months ago in Soutient administratif / MOA 0 Received

[RAMQ] Consent forms - Possibility for the consent form to take into account the patient's legal guardian when autofilling names

Affected user(s): Gabrielle Dupuis, from gmfcigogne This impacts all staff from pediatric clinics. Task affected: This impact is felt every time a member of the clinic personnel needs to produce an enrollment consent form. Impact: This impact is f...
Guest 6 months ago in Soutient administratif / MOA 0 Received

Keep a trace of incoming fax deletion

In large environment, it's mandatory to log every action took by users. Today, delete an incoming fax is not logged. Add the name of the user would be safer to review actions.
Nicolas Tuil over 1 year ago in Soutient administratif / MOA 0 Received

LOGS - Add action '' Patient file creation ''

Affected user(s): Qui est l'utilisateur concerné ? Administrative users S'agit-il principalement de médecins, d'infirmières, d'administrateurs, de patients, de personnel de bureau, etc.: Administration Ce problème est-il rencontré par une petite p...
Guest 6 months ago in Soutient administratif / MOA 0 Received

Print label in bulk

For example, printing all the labels for a doctor to send a letter to his patients.
Guest about 1 year ago in Soutient administratif / MOA 0 Received

Ability to sign a private bill directly into MYLE after closing

– Affected user(s): Any users – Task affected: Creating and closing a private bill to send to the patient – Impact : It would save a lot of time and make use of the electronic signature in MYLE – Current state User needs to print the bill, open it...
Guest 6 months ago in Soutient administratif / MOA 0 Received

[Schedule] Scheduling rules - Possibility to display different appointment types in separate columns

Affected user(s): France Santerre from gmfkamouraska This affects MOAs primarily. This would technically better the workflow of all administrative users. Task affected: When using scheduling rules in Scheduling. Impact: Without specifically saving...
Guest 6 months ago in Soutient administratif / MOA 0 Received

Improve the Patient portal – Accounts management (BC) dashboard to show the total of patients that do not have any portal account

– Affected user(s): Any user with the Reporting tab, MOAs – Task affected: Using the Reporting tab – Impact : It would help MOAs to determine the percentage of patients that do not have a portal account yet. They want to drive up portal adoption. ...
Guest 7 months ago in Soutient administratif / MOA 0 Received