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Soutient administratif / MOA

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Demographics (last updated)

It would be great if there is an indication on patient’s Demographics when the info has been last verified. In Wolf, there was a tick box that we check off whenever we verbally verify the demographics with the patient. Ticking off the box would ge...
Jennifer Teng about 1 year ago in Soutient administratif / MOA 0 Received

Document Indexation: Pop-up Warning to prevent duplicates

Inform users with a warning pop-up that a document with same date/same classification key has already been indexed under that patient's file to prevent doubles. Affected users: Medical secretaries mostly Task affected: Indexation, batch scanning I...
Guest about 1 year ago in Soutient administratif / MOA 0 Received

Patient portal: Users would like parental access authorizations to automatically expire when the patient turns 14 years old.

This intelligent feature would automatically turn off any access to his portal account granted to a parent or guardian, when the patient turns 14 years old.
Guest 7 months ago in Soutient administratif / MOA 0 Received

Ability to attach a note to documents that are shared to the portal.

The ability to attach a note would only need to apply to documents that have been shared to the portal, but that have not yet been consulted by the patient whose portal account they were shared to. This would let the secretaries know if and when a...
Guest almost 2 years ago in Soutient administratif / MOA 0 Already Exists

Filter documents by who scanned them

Employees who scan documents would like to see which documents were scanned by them. Since they can scan hundreds of documents every week, it can be hard for them to keep track of what was scanned by them or another employee.
Guest over 2 years ago in Soutient administratif / MOA 1 Received

Add a details column in Received Faxes

For the client CCSMTL (HV UMJ + HND UMJ médecine de jour sites), which interfaces with eclinibase, the MOAs receive a large volume of faxes and must call patients to set up an appointment date before indexing the fax to a patient file. They leave ...
Guest 7 months ago in Soutient administratif / MOA 0 Received

[PATIENT CHART] Medical age of consent - Display an alert indicating that the patient has reached age of medical consent so that the personnel can take appropriate measures to avoid confidentiality breaches

– Affected user(s): Julie Roy, from https://csssiugs.medfarsolutions.com/, reports this issue, but all administrative personnel are affected by this situation. – Task affected: Removing a legal representative from the patient's chart. – Impact : W...
Guest 7 months ago in Soutient administratif / MOA 0 Received

Ability to copy quickly the health card number and other patient information

As I created a google meet meeting, I noticed a little button (copy) which could be very practical for clerical staff transposed to MYLE (see pic) When you want to create a form, search for a patient in an external search as Bonjour Santé, RAMQ pr...
Nicolas Tuil almost 3 years ago in Soutient administratif / MOA 0 In Review

Possibility of selecting groups of clinicians to fill in the field reserved for responsible providers when uploading documents to MYLE.

Mme Claire-Danna Louis aimerait pouvoir sélectionner un groupe de personnes pour remplir le champ cliniciens responsables lors de la numérisation de documents dans MYLE. Elle voudrait avoir accès aux mêmes groupes de cliniciens que ceux disponible...
Guest 7 months ago in Soutient administratif / MOA 0 Received

Option to set an appointment that can conclude the following day (after 00:00)

– Affected user(s): Toutes les personnes qui accueillent des patients après la fermeture de la clinique. Donc, les infirmières, secrétaires et administrateurs. Ce problème est rencontré par l'équipe qui travaille de nuit dans la clinique – Tas...
Guest 7 months ago in Soutient administratif / MOA 0 Received